Innovation and Business Process Optimization Support Analyst

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey.

What You'll Do

We are seeking an Innovation and Business Process Optimization (BPO) Support Analyst to drive process improvement, innovation, and strategic alignment efforts in support of Air Force Civil Engineering initiatives. This role will focus on analyzing and optimizing key business processes, supporting innovation pipelines, and facilitating collaboration across stakeholders to enhance operational effectiveness.The ideal candidate will bring a strong background in business process reengineering (BPR), strategic planning, and innovation within complex government or defense environments. This individual will play a critical role in identifying capability gaps, advancing innovative solutions, and supporting project portfolio management aligned with mission priorities.

Key Responsibilities

• Facilitate and manage Business Process Optimization (BPO) analysis efforts across programs and stakeholders
• Identify and establish battle rhythms, milestones, and performance tracking mechanisms to improve organizational efficiency and eliminate operational barriers
• Support and track Business Process Reengineering (BPR) initiatives aligned with customer strategic planning cycles
• Provide support for project portfolio management, including project selection, initiation, and pipeline development (POAMs)
• Facilitate prioritization and management of innovation initiatives to align with customer strategic priorities
• Develop, review, and update key documentation, including playbooks, handbooks, and instructional materials
• Support the design, improvement, and management of Key Work Processes (KWPs)
• Conduct process mapping and process management activities to enhance operational workflows
• Analyze emerging business strategies and processes to identify opportunities for innovation and modernization
• Engage with industry partners to evaluate innovative concepts addressing Civil Engineering capability gaps
• Develop and maintain tracking tools and dashboards (e.g., Power BI, Microsoft platforms) to communicate progress and insights to leadership
• Support the development of Other Transaction Authority (OTA) packages to enable innovative acquisition approaches
• Collaborate with AFCEC and AFIMSC teams to advance capability integration and innovation working groups
• Identify and recommend innovative solutions to improve internal team efficiency and staffing effectiveness

• Bachelor's degree in a relevant field (e.g., Business, Engineering, Information Systems, or related discipline)
• 10+ years of experience providing strategic direction, innovation, modernization, and program development
• Experience supporting Headquarters Air Force or Secretariat-level organizations
• Strong background in business process improvement, BPO/BPR methodologies, and strategic planning
• Experience with project portfolio management and process optimization tools
• Active Secret clearance, or the ability to obtain one

Preferred Experience

• Experience supporting Air Force Civil Engineer Center (AFCEC) or Civil Engineering (CE) programs
• Knowledge of Civil Engineering processes and capabilities within the Air Force
• Familiarity with innovation frameworks, capability development, and emerging technology integration
• Experience with Artificial Intelligence (AI) applications and their operational use cases
• Knowledge of Building Information Modeling (BIM)
• Understanding of energy systems, including the power grid, renewable energy, and facilities operations

(#LI-remote)

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.