Fare Inspection Officer (BPOA)

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate
This is a BART Police Officers' Association (BPOA) represented position.
$37.23/ Hourly (Step 1) - $44.67/ Hourly (Step 5)
Note: All external candidates will start at Step 1.

Reports To
Sergeant or a Civilian Supervisor

Current Assignment
Are you ready to contribute to a purpose-driven role focused on public service, accountability, and community engagement? Join the SF Bay Area Rapid Transit (BART) Police Department as a Fare Inspection Officer and play an essential role in supporting a safe and equitable transit system.

This is a civilian (non-sworn) classification within the Police Department. Fare Inspection Officers perform a variety of technical and enforcement-related duties under the authority of the Penal Code and BART's Proof of Payment ordinance. In this role, you will interact directly with patrons, verify proof of payment, and when necessary, issue citations for violations, while supporting police personnel in maintaining safety and operational efficiency across the system.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Observe and accurately recall details
• Communicate clearly and respectfully with diverse groups
• Think critically, remain calm, and make sound decisions
• Learn and apply complex laws, procedures, and technology tools
• Build positive relationships with passengers and colleagues
• Maintain detailed records and prepare clear, professional reports
• Operate vehicles and radio communications safely and effectively

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or employment@bart.gov.

The selection process for this position will be in accordance with the applicable collective bargaining agreement and may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

Unsuccessful applicants may re-apply online by visiting our website at www.bart.gov/jobs for a listing of open positions.

The selection process will include the following the following two (2) phases:

Internal BPOA Community Services Officer (CSO) and Transit Ambassador (AMB) applicants will be screened to ensure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process will include 2 phases:

Phase 1: Minimum qualifications screening
Phase 2: Oral panel interview

The selection process for all other applicants will include the following four (4) phases:

Phase 1: Minimum qualifications screening
Phase 2: Skills Assessment
Phase 3: Oral panel interview and Practical Exercise
Phase 4: Investigative background check

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States, and pass a pre-employment medical examination, which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check, a credit check and successful completion of a polygraph exam. ?(Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations).

If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service, DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).

1. Performs general fare enforcement activities within BART Police jurisdiction under the authority of Penal Code section 640(c)(3)(A) and BART's Proof of Payment ordinance.
2. Initiates contacts with BART patrons to check for possession of a valid exit-coded BART fare medium as well as appropriate eligibility to use discounted fares; issues citations to patrons who fail to present proof of payment, who knowingly provide false information, who violate eligibility rules for discounted fares, or for various other infractions under the appropriate code or ordinance.
3. Operates equipment such as BART readers to check BART Tickets, a Clipper reader to check Clipper cards, a handheld tablet to enter citation information, a belt worn printer to print citations, a body-worn camera to video record all fare inspection contacts, a cell phone to review and tag recorded video, a police radio to communicate with police dispatch, and pepper spray for self-defense.
4. Conducts security checks of BART stations and trains; advises patrons of law and/or ordinance violations; observes and reports potential safety or security hazards, unusual occurrences and criminal activity to BART Police Dispatch using appropriate and effective methods of communication.
5. Gathers, maintains and reports accurate records on citations, unusual occurrences and other incidents; fills out forms and writes basic reports; enters data into appropriate computer database or application.

Education
Possession of a High School diploma, GED or recognized equivalent.

Experience
Two (2) years of (full-time equivalent) verifiable direct public contact experience, which must have included interpreting and/or enforcing regulations or providing information and assistance to the public.

WORKING CONDITIONS

Environmental Conditions
Field environment; exposure to heat, cold and inclement weather conditions.

Physical Conditions
Requires maintaining good physical condition necessary for walking, standing or sitting for prolonged periods of time.

Knowledge Of:

• Requirements of BART's Proof of Payment ordinance.
• Section 640(c)(3)(A) of the California Penal Code
• Methods and techniques of dealing effectively with the public in routine and emergency circumstances.
• Basic law enforcement organization, activities, terminology, rules, and procedures.
• Basic business data processing principles and the use of online computer equipment.

Skill In:

• Developing and maintaining effective working relationships with those contacted in the course of the work.
• Understanding and carrying out oral and written directions.
• Maintaining accurate records.
• Preparing accurate, clear and concise written reports.
• Using initiative and sound judgment within established guidelines.
• Remaining calm in emergency situations and providing clear, concise and understandable verbal directions and information.
• Operating standard office equipment including computers and supporting work processing and spreadsheet applications.

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.