Office Assistant 2 Parking Operations

The purpose of this position is to meet the department's responsibility of providing customer service and support of our patrons, selling permits, explaining policies and procedures, collecting payments, and safeguarding University property. The position is the face of our department championing sustainable commute options.

Apply By Date 5/7/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Several years experience in simple bookkeeping practices relating to revenue collection and report reconciliation.
• Several years experience with cash handling.
• Several years experience working with IBM or compatible personal computers and Point of Sale systems.
• Intermediate knowledge of Windows-based software packages and their use in data entry and data base maintenance.
• Ability to read, Interpretive skills to read, apply and utilize appropriately.
• Reading skills to understand and apply policies and procedures and other communication, printed and handwritten in English
• Writing skills to legibly and clearly convey information in English.
• Skills in oral communication sufficient to convey clear and concise information to the public and staff and to respond to questions without confusion or rambling.
• Ability to accept and follow written and oral instructions from a variety of individuals and the capacity for long term memory of such instructions.
• Ability to work with a diverse staff of patients, staff, faculty, and the public. Patience to communicate with individuals who have limited English speaking skills.
• Ability to demonstrate patience, tact, courtesy, and empathy with others (e.g., grieving, angry, anxious, or upset patients, family and visitors, etc.)Ability to listen attentively to problems or complaints and to refer problems to the appropriate source.
• Ability to perform mathematical calculations for computing fees and full cashiering responsibilities.
• Ability to use personal computers and generate reports.
• Ability to accurately count cash and coins without variance.
• Ability to process vehicles out of attended lots with speed and accuracy.
• General ability and skills in machine operations, mechanical devices, electrical equipment.
• Troubleshooting skills to repair or communicate with individuals assigned to service parking control equipment.
• Writing skills sufficient to compose a variety of types of correspondence related to citation appeals in a clear, concise and courteous manner, using proper grammar, spelling and punctuation.
• Skill in interacting effectively with persons of various social, cultural, economic and educational backgrounds in a frequently hostile environment, including actively listening to customer concerns and responding in an informed, professional and courteous manner.
• Typing skills sufficient to prepare business correspondence and office memorandum with speed and accuracy on a computer.Ability to follow instructions accurately.
• Ability to prioritize workload, remain organized and perform tasks in a timely manner, with frequent interruptions.
• Ability to develop and communicate suggestions related to departmental improvement.
• Ability to maintain confidentiality of sensitive materials.
• Ability to read and write with comprehension.

Preferred Qualifications

• Experience providing customer support in Parking, Transportation and Fleet environments
• Experience with Sustainable Transportation and Commuting options
• Experience with fueling (gas/electric/alternative) oversight
• Knowledge of PARCS Systems: AIMS, Skidata, ParkMobile
• Knowledge of Fleet Management Systems
• Bilingual in English and Spanish

Key Responsibilities

• 40% - Administrative Support
• 35% - Front Counter Sales
• 20% - Cashier Support
• 0% - Cashier Support
• 5% - Health and Safety Practices

Department Overview

The Parking, Transportation and Fleet Services Department provides solutions for patrons of UC Davis Health. The department manages parking facilities and permitting, transportation (on and off campus) and the acquisition, maintenance, and usage of Fleet vehicles. The department provides commute options and choices to promote sustainable transportation and to reduce single occupant vehicles. Enforcement of all parking areas is performed by uniformed staff in accordance with California Vehicle Code 21113a; citations issued by agreement with the Sacramento Municipal Court.

POSITION INFORMATION

• Salary or Pay Range: $25.45 - $36.05
• Salary Frequency: Hourly
• Salary Grade: 109
• UC Job Title: BLANK AST 2
• UC Job Code: 004723
• Number of Positions: 55 (20 of 55)
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Morning Mon. through Fri. 7:45 to 4:45
• Location: Facilities Support Srvcs Bldg (HSP068)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work location is a secured environment subject to audio/video surveillance. Must successfully pass a criminal background investigation and fingerprinting. Participation in the DMV Pull Notice System if applicable.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks