Security Officer - Alarm Monitoring

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Alarm Monitoring in Aurora, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor activity, coordinate responses, document incidents, and communicate with professionalism to help support a secure environment. This position offers the chance to combine customer service, technology, and teamwork while reflecting Allied Universal's agile, reliable, innovative, and people-first culture.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a technology-focused location.
• Monitor communication systems, cameras, alarms, and access activity from a dispatch post, and relay information to on-site personnel, supervisors, and/or first responders as needed.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner while documenting events and supporting timely follow-up.
• Coordinate routine and urgent dispatch activity, maintain accurate logs and reports, and communicate post orders, incident details, and operational updates across the location.
• Support regular and random patrol activity by tracking officer status, receiving field updates, and helping direct resources to priority areas around the business and perimeter.

Minimum Requirements:

• Applicants must have at least 1 year of armed security-related, law enforcement, and/or military experience.
• CPR and/or First Aid experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Applicants should be comfortable using a computer and/or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.