Job Title: Chief Operating Officer (COO)
Location with zip code: Fort Lauderdale 33311
Duration: Direct Hire
Pay rate/ Salary: open for negotiation
Job Description:
- As the COO (fort Lauderdale 33311 zip code) of a boutique, highly regarded Property Tax Assessment Group advisory firm specializing in commercial properties, you are responsible for the day-to-day operations of the business. Your mandate is to steward the business into its next phase of growth by focusing on process improvement, organizational development, and operational excellence. Reporting to the CEO and Founder, you will be responsible for ensuring the alignment of people, processes, and the execution of the strategy, while upholding the company's commitment to client success and professional excellence.
- This role is ideal for a seasoned consultant ready to step fully into a leadership role and being responsible for the entire end-to-end process.
Role & Responsibilities:
Strategic Partnership & Growth:
- Partner with the CEO on the development of the strategy and lead the execution of a that focused on ensuring the operations can integrate and execute all new business and opportunities
- Drive business development activities, expanding service offerings to existing clients, pursuing new client relationships, and integrate any acquisitions spearheaded by the CEO
- Identify and implement strategic partnerships, alliances to enhance service capabilities and market reach
Operational Excellence & Process Improvement:
- Oversee the firm's day-to-day operations through effective delegation to the Director of Operations and Senior Managers
- Champion process improvements to enhance productivity, efficiency, and quality of service delivery
- Leverage technology and AI solutions to streamline workflows, improve data management, and provide superior client outcomes
Organizational Development & Talent Leadership:
- Design and implement organizational structures, roles, and responsibilities that support both current operations and future growth
- Foster a high-performance culture by developing leadership talent and succession pathways within the organization
- Serve as the key ambassador of the company's Purpose and Core Values, ensuring they are embedded in the company culture and daily decision-making
Goal Setting & Performance Management:
- Cascade the company's strategic goals into annual business objectives, departmental targets, and individual performance goals
- Establish effective KPIs, reporting mechanisms, and feedback loops to monitor progress and drive accountability across the organization
Entrepreneurship:
- Exhibit flexible and dynamic approach to business issues and processes
- As a senior leader of a small but growing business, recognize where you make the largest positive impact on the actual business (generating revenue/profits) and the organization
- Ensure the organization structure and talent remain malleable and adaptable to pivot where and when the business needs to
Core Competencies:
- Operational Excellence and Accountability
- Organizational Development and Talent Building
- Change Management and Growth Orientation
- Emotional Intelligence and Influence
- Adaptability and entrepreneurial spirit
Success in This Role Will Be Defined By:
- A broadly supported and efficient execution of the strategic growth plan
- Managing revenue and organizational growth whether through existing client expansion, new client acquisition, and/or strategic acquisitions
- A highly engaged, accountable team empowered to execute daily operations
- Documented and automated process improvements resulting in increased productivity, profitability, and client satisfaction
- Consistent demonstration of values-based leadership, building a culture that reflects the company's founding principles and adapts to the changing needs of the client Client
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22nd Century Technologies, Inc.
Apr 11, 2026