Administrative Assistant

Immediately Hiring!

ADMINISTRATIVE ASSISTANT

Roseville, CA

Full TIME

$22.00 - $28.00 Hourly

Job Title: Administrative Assistant

Business Title: Professional Education Coordinator

Supervisor: Manager of Professional Education

Location: Roseville, California

Level: L03

Grade: 15

Duties include but are not limited to the following:

Job responsibilities and knowledge

• Works as primary point of contact for Instructors, Training Site Coordinators, and Training Center partners.
• Processes instructor certifications, renewals, and record maintenance.
• Processes and maintains Training Site files and records.
• Collaborates with Professional Education personnel to support class scheduling.
• Collaborate with website administrator and billing department.
• Facilitates reporting, record maintenance, certifications, equipment, and guideline compliance.
• Prepares Instructor Course paperwork.
• Facilitates and prepares external Training Site contracts in partnership with Professional Education Leadership.
• Responsible for facilitating orientation meetings, Training Site Implementation meetings, and other meetings as needed.
• Frequently presents in virtual meetings using presentations slides and polls.
• Uses PowerPoint to develop meeting content.
• Collaborates with organizational leaders to facilitate Professional Education events, processes, and any other needs.
• Compile and submit required reports.
• Perform a wide range of administrative duties including sending/receiving and distributing emails, sorting and responding to mail, including incoming and outgoing shipments, greeting visitors, routinely checking and processing work from designated queues, and preparing extensive regulatory reporting.
• Send student correspondence related to certifications, verifications, and status updates.
• Maintain the AHA Instructor Alignment database and ensure updates are completed in a timely manner.
• Enter accurate student information into the internal database and maintain data integrity.
• Perform other related duties as assigned to support departmental and organizational goals

Communication

• Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year.
• Utilizes tact and appropriate problem-solving process when dealing with issues identified.
• Relays concerns and initiates problem solving in a timely manner.
• Interacts positively with staff members, instructors, and students.
• Uses discretion and maintains confidentiality regarding student information.

Fiscal responsibility

• Executes job duties to achieve optimal productivity and efficiency.
• Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies.

• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to work with other employees, supervisors and external parties.

• Ability to maintain confidentiality of privileged information gained as result of job functions.

• Ability to work independently and under pressure.
• Ability to present and lead virtual meetings.

• Demonstrates accuracy and proficiency in use of computer and software programs used by the Program, specifically demonstrated proficiency in the Microsoft Office suite.
• Preferred- advanced knowledge of Excel to include use of pivot tables, formulas and macros.
• Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

• High School or GED diploma required

• At least two years administrative experience, which includes previous experience working independently, prioritizing, managing multiple tasks and meeting deadlines.
• EMS or Healthcare administrative experience preferred.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options. $22-28/hr pay rate