Part-Time User Support Assistant III, IT Operations & Systems - Fashion Institute of Technology

The User Support Assistant III provides Tier 1 technical and operational support to faculty, staff, and students, ensuring the stability and availability of FIT's IT infrastructure during off-hours. This role monitors enterprise systems, servers, data centers, and environmental controls, responds to incidents, and escalates issues as required to maintain institutional operations. The position plays a critical role in safeguarding systems that support health and safety, enrollment, and other essential functions. The incumbent works independently with regular supervisory review and collabo... more...