Database Engineer, Government Cloud

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

***This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Role:
Are you a fast learner, good at taking challenges to onboard new skills, and like to be part of the team that is solving problems and improving customer experience with our applications? Join the teams that build the critical services that keep our databases and applications running smoothly. You will help deliver reliable systems and scalable infrastructure to support customer success as priority. We are looking for database engineers at Junior level to take responsibilities to provide solutions to maintain the best services and customer experiences through salesforce applications.

Your Impact:
Come up with innovative ideas to improve performance, scalability and resilience in a large-scale platform
Implement comprehensive functional and system-test for your area of responsibility and for overall database quality
Debug, conduct root cause analysis, diagnose defects
Actively participate in database automation and feature enhancement on premise and in Public cloud platform.
Responsibility and accountability for the availability and reliability of all Production Databases.
Working with other Engineering teams to triage issues.
Define, develop and deploy system monitoring requirements/thresholds as well as corrective actions. Improve the system reliability via predictive analysis.
Collaborate with and provide detailed feedback to stakeholders on resiliency initiatives.
To Participate in production Incident Management / Escalation Management call and be able to drive the incident to resolution.
Provides technical and platform support to multiple customers and stakeholders that use the production systems.

Requirements:
2+ years of experience deploying distributed applications using containers (Docker) and orchestration platforms (Kubernetes, EKS, GKE)
2+ years of hands-on AWS experience, including building and operating production-grade infrastructure
2+ years of database engineering experience (relational, NoSQL, or both)
2+ years of Linux system engineering experience
2+ years of scripting or programming experience in Shell, Python, and/or Golang
Practical experience using AI tools - such as AI coding assistants or generative AI - to speed up development, automate workflows, or improve infrastructure quality
Experience with log management and analytics platforms such as Splunk or the ELK stack (Elasticsearch, Logstash, Kibana)
Willing and ready to participate in a 24/7 on call rotation.

Nice to Haves:
Experience with PostgreSQL
Experience in any of the monitoring tools like Grafana, Prometheus, etc.,

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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