Data Analyst 4 = SHORT TERM

Short Description:

Power BI Dashboard Requirements and Development Data Analyst 4 - SHORT TERM

Deadline to submit: 4pm EST Tues 4/14

Complete Description:

Pls note: This is a time sensitive role that has a tight timeline. They can choose to work full time (or part-time, 20 hrs/week) until the work is completed. If they work 40 hrs /week then the work could finish sooner and the engagement may end sooner. At this time it is slated to go to 6/30/26 (at the latest). Please confirm that you explained to your candidate that this is expected to be a SHORT TERM engagement and they understand and agreed to that arrangement if selected bf submitting them.

Job Description:

This engagement focuses on converting the BugTrack issuemanagement Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decisionmaking. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facilitylevel insights, EPMOrelated tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply dataquality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to DBHDS as it arises if time in needed.

Key Tasks

• Conduct requirements workshops with the business, HIT, IT, and operational stakeholders
• Review and validate the BugTrack Excel extract structure
• Build a Power BI data model optimized for large datasets
• Develop visualizations for ticket volume, aging, type, category, priority, facility, and AVATAR metrics
• Create filters, drilldowns, and rolebased views
• Establish refresh logic and dataquality validation steps
• Iterate with stakeholders to refine usability and accuracy
• Mentor and train DBHDS identified SMEs for long-term maintenance
• Create and develop documentation supporting the dashboards

Deliverables

• Requirements document and dashboard mockups
• Power BI data model and transformation scripts
• Fully developed BugTrack dashboard with leadershipready visuals
• Documentation for refresh processes and data definitions
• Knowledgetransfer session with internal staff

Milestones

• Week 1-3: Requirements gathering & data review
• Week 4-8: Data modeling & initial dashboard build
• Week 9-10: Stakeholder review & refinement
• Week 11-12: Final dashboard delivery & documentation

Skills:

• Power BI & Data Modeling Expertise | Required
• Analytics & Data Interpretation | Required
• Stakeholder Engagement & Requirements Gathering | Required
• Technical & Tooling Skills | Required
• Training & Knowledge Transfer | Required
• Project & Delivery Skills | Required
• Experience with EHR systems (Cerner/Oracle Millennium, AVATAR) | Nice to have
• Background in operational reporting | Nice to have
• IT service management analytics | Nice to have

Skill Required / Desired Amount of Experience

Questions:

• Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
• Please list candidate's email address.
• In what city and state does your candidate currently reside? If your candidate is local to Richmond, have you (vendor) taken the necessary steps to verify this residency? NO NEED to upload DL - just confirm you checked their current residence. If not in Richmond, please put where they current reside.
• Pls note: This is a time sensitive role that has a tight timeline. They can choose to work full time (or part-time, 20 hrs/week) until the work is completed. If they work 40 hrs /week then the work could finish sooner and the engagement may end sooner. At this time it is slated to go to 6/30/26 (at the latest). Please confirm that you explained to your candidate that this is expected to be a SHORT TERM engagement and they understand and agreed to that arrangement if selected bf submitting them.
• If selected - role is 100% remote but they maybe asked to pick up equipment IN PERSON. Do they agree to this arrangement?

Work Arrangement: Remote