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Omni Hotels & Resorts
United States, Massachusetts, Boston
450 Summer Street (Show on map)
Apr 09, 2026
Omni Boston Hotel at the Seaport Launch Your Career at the Omni Boston Hotel at the Seaport Forget a job-start a career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-rated Omni Boston Hotel at the Seaport isn't just a hotel; it's a dynamic hub and a landmark that offers unparalleled opportunity. Why Join Our Team? Work at the Center of it All: Our prime location in the heart of the bustling Seaport District puts you at the nexus of Boston's commerce, culture, and charm. With easy access to South Station, the harbor, and Logan International Airport (BOS), you'll be part of a team that serves as the ultimate gateway to the ever-evolving city. Elevated Environment, Elevated Experience: Step into an atmosphere of sophistication and style. You'll work within a stunning property featuring 1,054 well-appointed rooms, many boasting unrivaled floor-to-ceiling city and harbor views. Imagine being part of the team that operates seven distinct dining experiences, a luxe day spa, and a year-round heated rooftop pool and hot tub. A Stage for Your Success: With over 100,000 square feet of flexible function space, we host major meetings and conferences daily. This means a fast-paced, high-profile environment where you can sharpen your skills, gain diverse experience, and make a visible impact on every guest's stay. Be the Best of Boston: At Omni, our commitment is to provide every guest with warmth, personalized service, and unforgettable experiences. We are looking for passionate, motivated individuals ready to deliver this promise. If you are ready to bring your best every day and elevate your hospitality career, we want you! Ready to define the standard of luxury hospitality in the Seaport? Apply today and help us create the next unforgettable Boston experience. The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted "2023 Best Places to Work" by the Boston Business Journal! Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one. POSITION OVERVIEW: Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. The Dining Room Attendant is responsible for delivering excellence in guest service by supporting servers in providing personalized service, anticipating, and delivering guests' needs. The DRA comprehends the food & beverage operation, anticipates the needs of the servers to ensure all products and supplies are present to enhance overall service. RESPONSIBILITIES: Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. Assist in the controlling of food and beverage quantities by avoiding over/under preparing. Perform proper steps of service for all tables. Responsible for ensuring high-quality table sets, service, food quality and presentation. Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival. Maintain knowledge of hotel offerings and local surroundings, i.e., nearby entertainment, theaters, etc. Attend all required department trainings and meetings. Perform any other duties required by leadership. QUALIFICATIONS: Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business. A minimum of relevant serving experience in a fine dining restaurant is strongly preferred. Ability to always maintain a positive and professional demeanor and composure. Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. Must be able to work a variety of shifts, including weekends and holidays. Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. Computer literacy to include Payroll systems, Micros, POS systems Serve Safe certified \| Unexpired TIPs required. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.