Sales Support Coordinator

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industryfirst innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets.

Position summary:

The Sales Support Coordinator (SSC) will work directly with the field selling organization as an extension of the selling team. The SSC will be responsible for key internal-facing activities to help improve sales force effectiveness and maximize the selling team's performance. In this position, the SSC will also assist the sales team and customer success team in providing a positive customer experience. This position can be based anywhere in the contiguous US.

Educational requirements:

HS/GED is required

A College Degree is preferred

Skills and Experience:

• Proven experience in Sales or administrative positions supporting the Sales team
• Ability to effectively interact, engage and communicate with internal and external customers
• Strong organizational skills and attention to detail
• Ability to create a positive customer experience; optimistic can-do perspective
• Demonstrate capability to work under pressure and handle multiple tasks/priorities
• Excellent communication skills, verbal and written
• Able to work in a team-based environment
• Excellent systems skills including Excel & PowerPoint are required
• Knowledge of or willingness to learn:
  • JD Edwards
  • Salesforce
  • PowerBI
  • Various Syndicated Lead Platforms

Essential Duties:

• For the Account Executives and Regional Sales Directors on designated team(s), serve as the primary contact for key sales support activities, including:
  • Assist with Salesforce quoting and pricing in the marketplace
  • Assist in sales opportunity management for forecasting with upper management
  • Coordinate complex customer fulfillment projects
  • Support Sales Team with internal processes and forms (DTBS, DOR, S&H, etc.)
  • Work in tandem with customer service team and sales team to provide a high-quality customer experience
  • Provide front line support to the sales team for all internal data systems.
• Work to ensure data integrity by reviewing orders and lining up with SF opportunities.
• Participate and support company initiatives
• Maintain housekeeping; comply with safety rules and environmental regulations
• Perform Other duties as assigned by Sales Support Manager

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