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Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist

Providence Health & Services
life insurance, parental leave, 401(k)
United States, Washington, Richland
Apr 09, 2026

Description

This is a combined posting for Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.

Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers.

Associate Patient Services Specialist

Required Qualifications:



  • 6 months - Customer service experience.


Preferred Qualifications:



  • General office experience.


Salary Range by Location:

Associate Patient Services Specialist,Richland, WA Min: 20.18, Max: 31.32

Patient Services Specialist

Required Qualifications:



  • 2 years general office experience, which includes public interaction.
  • 1 year patient access experience.


Preferred Qualifications:



  • Data entry, medical terminology and insurance experience.
  • Medical setting experience.


Patient Services Specialist,Richland, WA Min: 21.17 Max: 32.87

Under the general supervision of the Manager, Patient Access, performs patient registration and pre-registration of scheduled accounts, verifies insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility; Provides quality customer service to internal and external customers.

Senior Patient Services Specialist

Required Qualifications:



  • 2 years General Office experience with public interaction.
  • 3 years Patient Access experience.


Preferred Qualifications:



  • Courses in keyboarding and office practices.
  • Courses in medical terminology.
  • Upon hire: Epic Credentialing.
  • Data entry, medical terminology and insurance experience.
  • Medical setting experience.


Senior Patient Services Specialist,Richland, WA Min: 22.22 Max: 34.57

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 422939

Company: Kadlec Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3010 PATIENT ACCESS

Address: WA Richland 888 Swift Blvd

Work Location: Kadlec Regional Medical Ctr-Richland

Workplace Type: On-site

Pay Range: $See Posting - $See Posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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