Payment Reconciliation Specialist

Payment Reconciliation Specialist

Organization Name: Buffalo Rock Company

Website: https://www.buffalorock.com/careers/

Job Department: Customer Finance Administration

Reports to: Customer Finance Administration Manager

Work Schedule: Monday- Friday

Job Type: Regular

FLSA Status: Non-Exempt

Amount of Travel Required: None

Job Description

Summary/objective

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Payment Reconciliation Specialist plays a vital role in ensuring the accuracy and integrity of financial transactions by reconciling incoming payments with expected revenue. This individual will analyze payment records, identify discrepancies, and collaborate with various departments to resolve issues promptly. The Payment Reconciliation Specialist must possess a keen eye for detail, strong analytical skills, and the ability to communicate effectively with internal teams and external partners.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Reconcile incoming payments from customers with recorded accounts receivable (AR) data.
• Investigate and resolve discrepancies between expected revenue and actual payments received.
• Identify reasons for payment discrepancies, including shortages, overpayments, and pricing discrepancies.
• Collaborate with AR, sales, and other departments to address payment-related inquiries and discrepancies.
• Maintain organized and up-to-date records of payment transactions and reconciliation activities.
• Identify opportunities to streamline reconciliation processes and improve efficiency.
• Generate reports summarizing payment reconciliation status and findings for management review.
• Stay informed about industry best practices, regulatory requirements, and technological advancements relevant to payment reconciliation.
• Provide backup support for other team members during peak periods or absences.
• Collaborate with the team on projects and other initiatives.
• Demonstrate a commitment to accuracy, problem-solving skills, and a proactive approach to resolving discrepancies in financial transactions.
• Required to complete other activities assigned by supervisor.

Other Duties and Responsibilities

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."
• Live Buffalo Rock's Core Values:

o Committed to serving our communities.

o Customer success drives our success.

o Integrity matters.

o Obsessed with continuous improvement.

o We care for each other.

o Win the day.

Competencies

• Accuracy- Ability to perform work accurately and thoroughly.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

Supervisory responsibilities

NA

Work environment

Primarily inside work with most if not all working hours in a close office environment

Physical demands

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Required education and experience

• Education:
  • High School Diploma or General Education Degree (GED); Required

o Bachelor's degree in Accounting, Finance, Business Administration, or related field; Preferred

• Experience:

o Experience in accounts receivable, billing, or financial reconciliation roles; Preferred

• Computer Skills:
  • Proficient experience in/ application of Microsoft Office 365 products is required including, but not limited to: Outlook, Word, Excel, PowerPoint, SharePoint, Access, etc.

o Familiarity with route accounting software in the beverage industry; Preferred

• Other Requirements:

o Must be able to maintain confidentiality and integrity in handling financial information.

o Must be able to work independently and collaboratively in a fast-paced environment.

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

Other duties

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.

Applicant/Employee-Partner______________________________ Date__________________

Interviewer/Supervisor___________________________________ Date__________________