IT Senior Support Specialist 3

Job Title: IT Senior Support Specialist 3
Location with zip code: Atlanta, GA, 30308
Pay Rate: $53.75/W2 (Only USC & GC)
Duration: Contract

Schedule:

• Under broad supervision, provides system and user support for 3rd party enterprise systems.

Note: Candidates for this position must be local to the Atlanta area

Job Description:

• This position is responsible for the following activities related to a critical system being developed in-house at the State:
• Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Required Qualifications:

• High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Required Experience:

• Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
• Java or Other programming language.
• JavaScript.
• Groovy Script.
• XML.
• SQL.
• PL SQL.
• Oracle databases.

Required Skills:

• Technical front end and back end 3rd party software support.
• Agile Assets/Trimble Asset Management System Support.
• JavaScript and Groovy Script.
• Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL.