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Job Summary: The Sales Training Program Manager designs, delivers, and scales high-impact sales training for Construction and Service sales teams. This founding role within the sales enablement capability accelerates new seller readiness, improves bid quality, and strengthens the overall sales bench through instructional design and live facilitation. Essential Duties and Responsibilities: * Design and deliver instructor-led and blended sales training programs specifically for Construction and Service sales roles. * Own end-to-end learning design, including needs analysis, curriculum development, facilitation strategy, and evaluation. * Enable and equip Sales Managers to deliver training through facilitator guides, coaching materials, and train-the-trainer support. * Lead the design and continuous improvement of sales onboarding experiences to accelerate ramp time and reinforce core behaviors. * Create practical tools such as playbooks, job aids, and scenarios that incorporate real ACCO bids and customer interactions. * Partner with Sales leaders and subject matter experts to identify skill gaps and align training with business goals. * Manage multiple sales training initiatives simultaneously, balancing near-term delivery with long-term scalability. * Collaborate with internal designers and external vendors to develop and integrate customized digital learning assets. Position Requirements (Work Experience, Skills, Licenses, etc.): * Minimum of 5 years of experience in instructional design, training delivery, or learning program management. * Strong experience designing and facilitating instructor-led training for professional or client-facing audiences. * Demonstrated ability to enable managers or facilitators to confidently deliver effective training. * Experience designing blended learning solutions, including live training supported by digital resources. * Comfort working directly with both business leaders and frontline employees to build trust and credibility. * Willingness and ability to travel up to 50% to support field delivery and adoption. * Excellent communication and facilitation skills, with the ability to define and communicate issues in a timely manner. Education and Experience: * Required: 5+ years of experience in instructional design or training program management. * Desired: Experience supporting sales or revenue-generating roles within B2B, construction, or engineering environments. * Desired: Experience designing and scaling comprehensive onboarding programs. * Desired: Familiarity partnering with instructional designers or vendors to develop e-learning assets. * Desired: Not necessary to do the job. Job duties can be performed without this knowledge, skill, or ability, but a candidate possessing this knowledge, skill, or ability would be given priority over other applicants. ACCO Competencies: * Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision. * Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. * Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility. * Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change. * Insight: The ability to gather and make sense of information that suggests new possibilities. * Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. * People Skills: Is approachable and gains the mutual trust and respect of others. Understands people's strengths & weaknesses and actively seeks to understand other perspectives. * Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal. * Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. * Big Picture: Understands and contributes to the organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. * Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives. * Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct. * Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization. Job Responsibility Level: No direct reports Travel Requirements: Travel required 25-50% of the time to other office locations.
Hours: This is an exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor. Work outside of regular hours may occasionally be necessary to meet business needs. Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds. * Specific vision abilities required by this job include close vision and ability to adjust focus. * Prolonged sitting. * Frequently required to reach with hands and arms. * Occasionally required to stand; walk and stoop, kneel, crouch. Competitive Wages: $89,500 to $122,750 annual salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. #ACCO #LI-RN1
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