Student Support Specialist I - MU Veterans Center, part-time

Veterans Center

Position Summary
The Part-Time Veterans Center Student Support Assistant provides frontline support to military-connected students, veterans, and their family members. This role assists with daily office operations, student services, and basic administrative tasks while helping ensure a welcoming, supportive environment within the Veterans Center.

Key Responsibilities
* Serve as a first point of contact for students and visitors in person, by phone, and online
* Assist military-connected students with general questions related to benefits, enrollment, campus resources, and university processes
* Provide administrative support, including data entry, filing, scanning, and maintaining records
* Help support certification processes for VA education benefits under staff supervision
* Support student veteran programs, events, and outreach activities
* Maintain confidentiality and professionalism when handling student information
* Refer students to appropriate campus or community resources when needed
* Perform other duties as assigned to support Veterans Center operations

Flexible - Monday-Friday, between the hours of 8am-5pm. Work location is in-person on the Mizzou campus.

A high school diploma or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary

* Strong interpersonal and customer service skills
* Ability to communicate clearly and professionally
* Basic computer skills (email, Microsoft Office, and data systems)
* Attention to detail and ability to follow procedures
* Ability to work independently and as part of a team
* Military-connected student, veteran, or dependent
* Experience in an office, customer service, or student support role
* Familiarity with VA educational benefits or willingness to learn

Salary: $17 hourly

Grade: GGS-006

University Title: Student Support Specialist I

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

In addition to filling out the online application, please provide a resume.

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.