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Payroll Analyst

First Citizens Bank
United States, Florida, Jacksonville
10201 Centurion Parkway North (Show on map)
Apr 07, 2026
Overview

We are looking for candidates who live within a commutable drivable distance to our Raleigh, NC or Jacksonville, FL office.

This is a hybrid role with the expectation that time working will sometimes take place inside and outside of a company office.

This position is responsible for accurate and timely processing of bi-weekly and supplemental payrolls for multiple companies across the Bank. Assists in resolving pay-related inquiries, collaborating with peers and leadership as needed. Participates in system data testing and provides documented findings. Suggests procedure and workflow improvements, and assists with the implementation of recommended enhancements.


Responsibilities

  • Processing - Responsible for payroll processing activities on a bi-weekly and supplemental basis. Processes job and compensation changes, leave of absence workflow, arrears payments, manual pay adjustments, and new hire and termination pay. Updates associate hours in the time and attendance system, and assists in annual deliverables.
  • Operations - Provides support for payroll operations by responding to inquiries, investigating issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. Supports the maintenance of the Payroll Operations Manual including processes, procedures, and workflows.
  • Analysis - Sources, compiles, and interprets data. Analyzes data to validate output and ensure pay standards are met. Assists with data testing in the HR Management System.
  • Project Support - Supports both department and company-wide projects and initiatives. Supports pay administration merger and acquisition tasks including set-up of associate records, processing special payrolls, and resolving pay-related inquiries.

Qualifications

Bachelor's Degree and 2 years of experience in Payroll OR High School Diploma or GED and 6 years of experience in Payroll

Preferred Qualifications:

Preferred License or Certification Type: Payroll certification (FPC) or Certified Payroll Professional (CPP) certification

Preferred Skills: Knowledge of pay, employee, and tax-related regulations, Knowledge of web-based Human Resources information systems, including time and attendance, Experience with UKG, Cognos, Business Intelligence, and Service Now, Strong Excel skills for data analysis

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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