New

Associate Business Systems Consultant

California Institute of Technology
vision insurance, parental leave, paid time off, sick time, tuition reimbursement
United States, California, Pasadena
Apr 07, 2026
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary Reporting to the Facilities Information Systems Manager, the Associate Business Systems Consultant, will be part of a small team responsible for the following: Design, implement, enhance and maintain solutions for Facilities business applications (IWMS AiM, ArcGIS, Power BI models, and other applications. Utilize best business practices, perform tasks such as gathering requirements, identifying/evaluating software and solutions that meet the needs of Facilities and the Campus community. Coordinate, analyze, and develop systems and/or processes, which are cost effective and meet user requirements. Troubleshooting issues within Facilities business applications and working with the Support teams to resolve issues. Working with key technology partners, develop and sustain Caltech's digital twin model and associated management tools, SkySpark, Tandem, etc Essential Job Duties Provides a full range of Information Systems Services including implementation of new applications/modules, Power BI/SQL programming, user support, data management, and training. Participates in the entire lifecycle of a system which includes but it not limited to, gathering requirements, analyzing, planning, design, configuration, testing, deployment, roll out and maintenance. Works with the customer to facilitate negotiating, and capture requirements for enterprise and/or standalone applications. Creates and modifies software training documentation and works with users to understand Facilities software systems. Independently perform data validation and module testing. Provides consultation to system users on technical and/or functional issues. Analysis of situations or data requires identification, review and interpretation of policies, procedures and practices. Troubleshoots and resolves customer inquiries effectively. Exercises judgement and discretion in applying applicable policies and procedures to situations and significant problems. Basic Qualifications Bachelor's degree or equivalent experience with at least four years of related experience. Proficient with Microsoft Office Suite of applications and Power BI/SQL Implementation experience Problem-solving skills and a supportive attitude. Good verbal and written communication skills. Collaborative work style, flexible attitude, ability to adapt gracefully to changes in priorities, assignments, and personnel. Ability to adapt vendor-provided documentation and train customers in the use of software. Ability to take personal initiative and leverage problem-solving skills to figure out how business software functions and how it interfaces with other applications. Preferred Qualifications Working knowledge of Power BI,SQL or equivalent. Knowledge of data analysis techniques. Knowledge of business systems and information technology. Knowledge of analysis and documentation of business processes. Some experience in conducting software quality assurance testing. Masters Degree in Business Analytics. Required Documents Resume. Hiring Range $49.00 - $57.75 Per Hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law. Caltech is a VEVRAA Federal Contractor. To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf. Disability Accommodations Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position. If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at employment@caltech.edu. Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at employment@caltech.edu.