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New

Mailroom Supervisor

Elwyn
paid time off, tuition reimbursement
United States, Pennsylvania, Media
1055 East Baltimore Avenue (Show on map)
Apr 07, 2026
Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

  • Generous Paid Time Off
  • Comprehensive Medical/Dental/Vision Benefit Packages
  • Earned Wage Access/On-Demand Pay
  • Paid On-the-Job Training
  • Tuition Reimbursement
  • Career Advancement Opportunities and Growth
  • Flexible Schedules
  • Retirement Savings Plan

Join us and be a part of something bigger. Apply today.


Job Description

Elwyn seeks a Mailroom Super to oversee all operational responsibilities and commitments for the mailroom. Receiving, re-routing and distribution of United States and Elwyn's in house mail for Main Campus and other satellite facilities. Responsible for individual and bulk mailing, application, and postage costs. Provides photocopier and faxing services, instructions and assistance to and for personnel. Supervises all aspects of staffing and monitors physical plant, equipment and programming.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide appropriate customer service information regarding all services.

  • Develop process to improve customer satisfaction via feedback.

  • Demonstrate knowledge of product line, supplies, vendors, etc. to manager.

  • Complete necessary documentation as required.

  • Maintain equipment, facility and necessary supplies pertaining to operation.

  • Supervise and train client employees in the operation and complete all necessary documentation relating to their employment.

  • Demonstrate operation of all equipment.

  • Provide faxing and photocopying services.

  • Supervise all daily mailroom operations.

  • Research and develop operating procedures for a comprehensive mailroom operation.

  • For example, centralized UPS, Money Order operation, internal and external bulk mailing, Express Mail Services, selling stamps, daily pick-up and delivery of Administration Building mail, etc.

  • Assist the Small Business Division as a substitute operations manager for all developed affirmative businesses; i.e. Touch Documents, Endearing Impressions, Expresso Cart.

  • Train and supervise clients in all operations leading to their employment.

  • Assess effectiveness of operations on a regular basis with follow-up management.

QUALIFICATIONS

  • High School graduate or equivalent, three years experience with persons with disabilities, three years experience in retail sales or service at the supervisory level

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal

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