Program Manager

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YOU BELONG HERE

What Awaits You?

• Career growth and development
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/

We are seeking an experienced Program Manager to lead and coordinate support for the Vizient Operational Database across the Johns Hopkins Health System. This role is dedicated to a single program and will ensure program integrity and coherence, manage interdependencies and risks, enable business change, and drive realization of projected benefits. The Program Manager will act as a subject-matter expert for analytics and business intelligence (BI) outputs - focusing on interpretation, data quality, coordination and operationalization of insights.

Key Responsibilities

• Manage the Vizient Operational Database program for the Johns Hopkins Health Systen: plan, coordinate and deliver program activities that align with organizational priorities.
• Coordinate timely data submissions from departments and stakeholders; establish and enforce submission processes and schedules.
• Improve data quality and completeness by defining data standards, monitoring data feeds, identifying gaps, and leading remediation efforts with data owners.
• Serve as the BI/analytics SME to department leaders and stakeholders - help interpret Vizient reports and dashboards, translate metrics into actionable recommendations, and build trust in the data.
• Drive engagement with reporting outputs: coach departments on use of reports, facilitate review sessions, and increase adoption of dashboards and KPIs.
• Design, lead and deliver performance improvement initiatives informed by Vizient reporting (identify opportunities, set targets, coordinate interventions, and measure outcomes).
• Maintain program governance, schedules, risk and issue logs; escalate and initiate corrective actions as needed.
• Coordinate with IT, analytics teams, quality improvement, evidence-based practice groups and other partners to integrate efforts and ensure reliable reporting.
• Prepare materials, agendas and summaries for meetings, committees and stakeholder briefings; report program progress and benefits realization to leadership.
• Manage thirdparty relationships (e.g., Vizient) and ensure contractual/service expectations are met.

Qualifications

• Bachelor's degree in Business, Health Administration, Public Health, Project Management or related field required; Master's preferred.
• 7 years of experience managing programs or multiple projects with an analytic/BI focus, including:
  
  
  
  • Minimum 3 years providing project or team leadership.
  • Minimum 3 years working with project life cycle methodologies.
  • Minimum 3 years working with business intelligence/analytics from a consumer/SME perspective (interpretation, governance, data quality, and operationalization) - coding/programming is not required.
  
  
  
  
• Professional certification (PMP or equivalent) strongly preferred.
• Experience with Vizient, SAP, Laborlytics or similar healthcare operational/benchmarking tools strongly preferred.
• Strong stakeholder management, facilitation and communication skills; ability to translate analytic outputs into operational programs and measurable improvements.
• Demonstrated problemsolving skills and ability to make effective decisions with incomplete information.
• Advanced proficiency with PC applications and common office/BI tools (consuming dashboards and reports).

Salary Range: Minimum $37.60/visit - Maximum $62.08/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.