Specialist I, Point of Care Education

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

This position includes training and competency for non-laboratory hospital staff in waived and non-waived testing following the regulations and guidelines set by Joint Commission and CLIA standards.

Essential Functions:

• Training and competency for waived point of care tests such as: Urinalysis dipsticks, pregnancy tests, rapid strep tests, pH paper, glucometer, HemoCue and Occult blood rapid tests. (10%)
• Training and competency for Moderate complex tests such as: EPOC blood gas and chemistries, iSTAT coagulation, and Provider Performed Microscopy Procedure (PPMP). (10%)
• Performs quality control procedures as required for waived and non-waived tests. (5%)
• Travel to offsite locations such as Ambulatory Care Services (ACS) clinics, School Based Health Centers (SBHC), allied clinics and Winter Park Medical Center. (5%)
• Maintains point of care instrumentation as required by procedure or manufacturers' recommended guidelines. Identifies problems and either performs the necessary adjustments or conducts maintenance. Maintains records of instrumentation maintenance. (5%)
• Manages oversite of inventory for all point of care locations. (5%)
• Utilizes resources to troubleshoot issues with instruments, interfaces, tests and more. (5%)
• Maintains point of care interfaces: Telcor-QML, EPOC EDM, iSTAT DE, NovaNet and MediaLab. (5%)
• Utilizes resources for multitasking, attention to detail, and organization of large amounts information. (5%)
• Follows safety, life safety, and infection control procedures for self, patients, and others at all times. (5%)
• Participates in training and teaching of new staff, students, or residents in the laboratory as needed. Acts as a mentor to new hires and junior staff members by being available to answer questions and problem solve. (5%)
• Participates in required competency, continuing education, and proficiency testing within the required timelines. (5%)
• Provides assistance to the supervisors in a timely manner. (5%)
• Provides input to the supervisors as needed for policy and procedure updates. (5%)
• Promotes positive interpersonal relationships with fellow employees, physicians, patients and visitors. Treats each individual with courtesy, dignity, empathy, and respect. Consistently displays courteous and respectful verbal and non-verbal communications as per the Denver Health code of Conduct. (5%)
• Advises and consults with the supervisor any unresolved issues or complaints and is involved in problem solving as needed. (5%)
• Assists with projects such as correlation studies, new test or analyzer validations, customer satisfaction survey scores, or other departmental needs as assigned. (5%)
• Assists with coordination of the workflow between laboratory and outside departments, which may include attending outside department meetings as a representative of the laboratory. (5%)

Education:

• Bachelor's Degree Required

Work Experience:

• 1-3 years A minimum of one year of experience in a hospital or clinical laboratory performing clinical laboratory or point of care testing Required

Licenses:

• MLSASCP-Medical Laboratory Scientist or equivalent - ASCP - American Society for Clinical Pathology Required

Knowledge, Skills and Abilities:

• Ability to work in a fast-paced environment with heavy multitasking, problem solving and organization skills.
• Ability to speak in small or large group trainings.
• Knowledge of moderately complex and waived laboratory tests processes and testing procedures.
• Knowledge of quality control procedures to maintain/ensure testing integrity.
• Knowledge of safety and infection control practices to ensure a safe environment of care.
• Ability to handle patient specimens and laboratory equipment.
• Ability to work independently.
• Ability to perpetuate teamwork.
• Ability to troubleshoot and problem solve independently of supervisor.
• Knowledge of regulatory compliance in quality control and competency requirements.
• Good communication and customer relation skills to ensure patient safety and quality processes in the laboratory.
• Basic computer and hospital/laboratory information system skills required.
• Prefer experience using EPIC Beaker laboratory information system.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays

• 100% paid parental leave up to 6 weeks

• Immediate eligibility for retirement plans with employer contribution up to 9.5%

• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.

• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

• Free RTD EcoPass (public transportation)

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado's primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.