Patient Safety and Quality Coordinator

SUMMARY:

Under direction from the Director of Quality Improvement and Patient Safety, the Quality Project Coordinator provides high-level administrative and departmental support. Performs functions requiring considerable knowledge, critical thinking, and judgment regarding departmental procedures and policies, quality committee structure, and confidentiality. Coordinates project planning, manages deadlines, meeting minutes, committee scheduling and project coordination. Assists with supervision of current projects and coordinates with team members to keep workflow on track. Takes minutes for high level quality and patient safety committees. Interacts with Senior Leadership, Board members and others across the organization to support departmental functions related to the work of the committees, departmental operations, and performance improvement projects and tracking. Maintains action plans. Communicates with stakeholders to identify and define project requirements, scope, deliverables, and objectives. Helps to achieve organizational goals while upholding standards and best practices.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Brown University Health employees are expected to embrace Brown University Health's mission of Delivering health with care and successfully role model Brown University Health's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Brown University Health Competencies which tell us how we work together and how we get things done. The core Brown University Health Competencies include: Instill Trust and Value Differences, Patient and Community Focus and Collaborate Expert communicator and team player: creates correspondence, minutes, tracking tools, and data reports, utilizing knowledge of medical/technical terminology. Works collaboratively within and across teams and departments. Interacts with high level leaders and committees. Ascertains and anticipates needs and establishes priorities for the department in support of the Director. Maintains Director's calendar. Schedules, coordinates, and attends inter-departmental meetings. Interacts with all levels of personnel. Exchanges information, coordinates schedules, investigates problems and resolves matters within scope of own authority. Maintains departmental records, minutes and tracking tools. Maintains confidentiality and discretion with work product. Maintains inventory and orders office supplies at own discretion. Assumes major responsibility for recurring programs or special projects, utilizing a wide range of knowledge and exercising considerable judgment in seeing project to its completion. Coordinates project teams and work groups. Facilitates project planning and implementation meetings. Helps to achieve organizational goals while upholding standards and best practices. Completes other duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION:

High school diploma or equivalent required. Bachelor's Degree preferred.

EXPERIENCE:

Minimum of 1 year progressively more responsible project management experience, preferably gained in a healthcare setting, in conjunction with a Bachelor's degree or 3 years progressively more responsible project management experience, preferably gained in a healthcare setting, in conjunction with a high school diploma or equivalent. Proficient with Microsoft Project, Excel, PowerPoint, Word, Teams, and Visio. Excellent time-management, multi-tasking, and analytical skills with detail-oriented focus. Outstanding interpersonal, written, and oral communication skills. Excels in working in a fast-paced environment. Work Environment and Physical Requirements: Requires the ability to stay focused in a fast paced every changing environment. Requires the visual acuity and manual dexterity necessary to operate a computerand use a typical keyboard and computer mouse to navigate screens on multiple computer monitors. May require extended periods of time standing and walking. Independent Action: Performs independently within the department's policies and practices. Refers specific complex problems to supervisor when clarification is required.

Supervisory Responsibility:

None

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

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Driving Required: