Lead Digital Health Application Analyst - Hybrid - 138840

The Lead Digital Health Application Analyst leads the design, configuration, and expansion of Remote Patient Monitoring (RPM) and digital patient engagement capabilities within the Epic ecosystem to support Mission Control and West Health Accelerator initiatives. This role scales RPM programs across chronic conditions, perioperative pathways, general wellness, and emerging care models while introducing new device integrations, including continuous monitoring technologies, and enhancing digital engagement experiences through Epic-based tools.

The position optimizes Healthy Planet registries, care management workflows, remote monitoring programs, and patient engagement channels within Cheers and MyChart. This includes supporting device integration, implementing workflow improvements, and embedding intelligent automation and AI-enabled capabilities such as automated outreach, digital triage, and decision support into Epic-based RPM workflows. The role works closely with clinical operations, population health leaders, and intelligent automation teams to deliver scalable, patient-centered solutions that improve engagement, outcomes, and provider efficiency while remaining tightly integrated within the Epic EHR environment.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus (5) years of related experience/training. Related experience: Epic build experience/certification.

• Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.

• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.

• Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.

• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.

• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

• Operational familiarity with one or more healthcare domains, including patient access and scheduling, outpatient clinical operations, inpatient clinical operations, or population health incentive programs.

• Experience serving as a product liaison with vendors and external partners, including platform vendors and implementation partners, to assess capabilities, align roadmaps, and support delivery of enterprise grade solutions.

• Experience partnering with engineering, clinical, operational, and executive leadership to scale digital products across complex organizations.

• Understanding of Value Based Performance programs including reimbursement, quality programs, health plan incentives, regulatory requirements, patient obligations, and clinical requirements.

• Healthcare integration technology experience such as: HL7, FHIR, and APIs.

• Familiarity with Agentic AI systems, including the application of generative and predictive AI in operational or clinical workflows.

• Remote Patient Monitoring program experience.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.