New

Site IT Technician

Precision Castparts Corp. (PCC)
United States, Wisconsin, Janesville
2505 Foster Avenue (Show on map)
Mar 18, 2026
Country United States of America State / County Wisconsin City Janesville Division Metals Company RG - Janesville Function Information Technology Workplace Type On-Site Position type Full Time Opportunity ID 21123 Job Description This professional IT Site Technician is the central point of contact providing frontline IT support services for PCC Metals. Emphasis is on supporting the business workflow and the needs of manufacturing operations, including addressing production outages, work schedules and IT projects such as hardware refresh and equipment installation. Additional responsibilities include customer-service oriented tasks including desktop, network and application support while administering user accounts and system access. Essential Functions Promptly respond to and document all IT related incidents and assigned tasks. Acts as 1st escalation point for incident resolution, engaging additional teams as required. Installs, configures, troubleshoots, and recommends improvements for IT hardware & software Adheres to IT policies, procedures, and standards. Diagnose and perform troubleshooting in a production environment. Create functional and technical documentation for users and technicians. Perform logical user access controls throughout the enterprise. Builds relationships with users to understand technical environment (hardware, software, etc.). Maintains effective departmental and organizational communications. Prioritize work based on severity, impact, and urgency. Identifies, researches, and resolves complex technical problems. Provide first line support for local site as well as regional and global support responsibilities as part of a global support organization. Additional Responsibilities Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Be available to travel when required Qualifications Education and Experience Bachelor's Degree in Computer Science, Information Technology, or related field At least 3 years in the Information Technology field. Minimum 5 years direct experience will be considered in lieu of BS degree. Project and team collaboration experience. Special Skills Concepts: ITIL Framework knowledge Hardware Software Networking Basic Information Security Technical: Windows Active Directory Oracle System Center Competencies Communication & Interpersonal Skills Analytical Thinking Prioritization Management Technical Expertise Additional Notes The Company retains the right to change or assign other duties to this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce. Company Profile RathGibson, located in Janesville, Wisconsin, is one of the world's leading manufacturers of precision welded tubing and pipe for energy and industrial applications. From straight lengths to coil, welded and drawn, or seamless tubing and pipe, our products come in a variety of grades and can be made from any of 40 available high-performance alloys. What began as a family business has grown into a worldwide force in tubing and pipe. At RathGibson, we understand that choosing between welded, welded and drawn, and seamless tubing or pipe can be complex. When making these selections, the quality requirements, such as corrosion, dimensional units and strength drive the selection process. We are the preferred global solutions provider for precision stainless and specialty alloy tubing products. We serve diverse industries such as power generation, renewable, oil and gas, petrochemical, food and dairy, beverage, pharmaceutical, and general commercial. With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth. In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp. Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.