Senior Business Systems Analyst

Charlie's Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth.

Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

• An amazing company culture
• Medical/Dental/Vision on the first of the month following hire
• ESOP (Profit Sharing) and 401(k)
• Paid vacations, paid holidays
• Coverage under State Sick Leave
• 100% Prepaid College Tuition for employees and their dependents
• Employee assistance program (EAP)

Additional Compensation Details:

• $140K- $155K/ annually
• Yearly review with possibility of increase based on performance and tenure

The Senior Business Systems Analyst (Financials) with ERP experience partners with business stakeholders and technical teams to analyze processes, define requirements, and deliver improvements across the ERP ecosystem with primary focus on all Financial modules and secondary focus on all Supply Chain modules. This role translates business needs into functional and technical specifications, supports solution design, validates configurations and integrations, and ensures successful deployment and adoption through testing, training, and change management.

This is a critical role within the organization with high impact. This role sits at the intersection of business stakeholders, technology team, implementation teams and is an integral part of overall Digital transformation.

Key Responsibilities:

• Serve as a liaison between business units and IT to elicit, analyze, and document functional and non-functional requirements
• Participate in overall ERP implementation program with focus in financial processes, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Key functional areas include financial control, and reporting, featuring tools for Accounting Hub, Revenue Management, and Expenses
• Facilitate workshops and interviews; map current-state (as-is) and future-state (to-be) processes and identify gaps/opportunities
• Translate requirements into user stories, use cases, process flows, data mappings, and functional design documents
• Partner with ERP functional/technical leads to evaluating options, design solutions, and support configuration and development activities
• Setup and configuration of all financial modules and secondary focus on supply chain modules.
• Support ERP modules and cross-functional processes mainly Financials (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management) with complimenting knowledge on all Supply Chain modules which include Order-to-Cash, Procure-to-Pay, Inventory, Warehouse Management, Planning
• Coordinate and execute testing (SIT/UAT): develop test plans, scenarios, scripts; triage defects; validate fixes; ensure sign-off
• Support integrations (e.g., EDI, WMS, eCommerce) and data management (master data, reference data, data governance)
• Drive reporting and analytics requirements; collaborate on dashboards and operational/financial reports
• Develop training materials, job aids, and release communications; provide go-live and hypercare support
• Maintain documentation and traceability: requirements, decisions, risks/issues, change requests, and release notes
• Participate in project planning and delivery activities (Agile/Scrum or Waterfall): backlog grooming, sprint planning, status reporting
• Champion continuous improvement, controls, and compliance; help ensure processes align with policies and audit requirements

Required Qualifications

• Bachelor's degree in Information Systems, Business, Supply Chain, Finance, or related field (or equivalent experience)
• 6+ years of Business Systems Analyst (or similar) experience supporting ERP implementations or enhancements
• Hands-on experience with at least one major ERP platform (e.g. Oracle, Microsoft Dynamics 365, Infor, SAP, NetSuite, Workday Finance)
• Strong requirements elicitation, documentation, and stakeholder management skills.
• Experience with testing best practices (test planning, execution, defect management, UAT facilitation)
• Understanding of end-to-end business processes and data flows across functional areas.
• Proficiency with analysis and documentation tools (e.g., Visio/Lucid chart, Jira/Azure DevOps, Confluence/SharePoint, Excel)
• Excellent written and verbal communication; ability to translate between business and technical audiences

• Operational & Collaboration Skills
  • Strong troubleshooting and root-cause analysis skills
  • Ability to work with application owners and non-data teams
  • Comfortable operating production data pipelines with SLAs
• Education:
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Advanced degree preferred

Preferred Qualifications

• Experience with ERP implementations, rollouts, or multi-entity implementations; familiarity with change management practices
• Experience with any e-Commerce platforms and applications like Docusign and Adobe Sign
• Experience with any Service desk platforms similar to ServiceNow / Manage Engine will be added advantage
• Experience with any documentation management systems similar to Doclink / Altec
• Experience with Great Plains Financials management systems
• Knowledge of integrations and middleware (e.g., Boomi, MuleSoft, Informatica) and API concepts
• Experience with data migration, ETL, and master data governance
• Understanding of GAAP compliance
• Lean/Six Sigma process improvement experience
• Certification(s): Any ERP-specific certifications

All your information will be kept confidential according to EEO guidelines.

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit:Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

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