Manager Compliance Training - Electric

Job Summary

The Manager of Compliance Training leads the team of trainers responsible for developing, delivering, and maintaining training programs for Transmission and Distribution (T&D) Control Center operators. This role ensures that all operator training meets mandatory regulatory requirements (including PER005 and COM0024) and supports safe, reliable realtime operations.

The manager oversees the full life cycle of operator training (initial qualification, continuing education, simulation-based training, and compliance documentation) and ensures alignment with Federal and State regulations, including those from FERC, NERC, Reliability First (RF), and MISO. This position also contributes to NIPSCO's broader NERC 693 and NERC CIP compliance efforts as they relate to operator readiness and training.

Essential Functions

• Lead and develop a team of trainers who deliver training for Transmission and Distribution Control Center operators, including initial onboarding, progression training, and continuing education.

• Oversee the Transmission System Supervisor, Dispatcher Operator, Operations Support, and ESSO Dispatcher Training Programs, ensuring training content, qualification processes, and evaluations meet all regulatory requirements.

• Guide instructional strategy and curriculum design for operator training, ensuring systematic training methods and adultlearning principles are applied.

• Manage the development, maintenance, and use of training simulations/models used for T&D operator scenariobased training.

• Coordinate with Control Center leadership to identify operational training needs tied to system performance, event analysis, new tools, or procedural changes.

• Ensure accuracy and completeness of operator training records in accordance with NERC and NiSource standards.

• Represent NIPSCO on NATF, NERC, and RF training committees, participating in industry collaboration and maintaining visibility into changing training expectations.

• Oversee software, tools, and systems used by the training team and coordinate required upgrades or implementations.

• Manage the department budget for O&M and capital projects related to training technology and programs.

• Maintain policies, standards, and documentation essential to training compliance.

• Coordinate with stakeholders, including Operations and other internal groups, to support educational needs related to T&D operations.

• Ensure adherence to professional training standards, ethics, and compliance practices within the training organization.

Required Qualifications

• Bachelor's degree in electrical engineering, electrical engineering technology, instructional design, or equivalent combination of education and experience.

• Ability to lead and manage a team in both normal and emergency operational contexts.

• Experience supporting or managing NERC, RF, and FERC compliance programs.

• Strong communication, planning, delegation, and organizational skills.

• Minimum 5 years' direct experience with:

  • Transmission and Distribution Control Center operations

  • SCADA and Energy Management Systems

  • NERC standards and regulatory environment

  • Information security principles

• Advanced PC skills and strong problemsolving abilities.

• Demonstrated understanding of systematic training principles and instructional development.

• Obtain NERC System Operator Certification within 12 months of hire

Preferred Qualifications

• Experience in State, Federal, and industry regulatory environments.

• Background in electric utility system operations (T&D preferred).

• Instructional design or curriculum development experience.

• NERC System Operator Certification upon hire

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

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