MAJOR DUTIES AND RESPONSIBILITIES
Facilitate onboarding and the development of new hires
* Review training expectations and process with all new hires
* Provide orientation training sessions in advance of IDET Class
* Ensure Corporate Training expectations are met as a part of orientation
* Responsible for ensuring IDET Class readiness
* Lead IDET agenda development and course execution
* Ensure new hire mentor is assigned and trained on mentor expectations
* Responsible for adopting and incorporating the Sight Sciences Selling Framework (Challenger)
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Content and Curriculum Development
* Work with key stakeholders (Marketing, Mkt Access, Interventional Glaucoma T/D) to develop and revise new hire training and continued education content
* Work within the exiting LMS format and structure to execute asynchronous learning modules
* Develop and document best practices to advance Training & Development curriculum
* Work cross functionally to create workshops and role-play in support of Sight Sales Meeting and Regional trainings
* Collaborate with internal and external stakeholders shaping sales training needs based on business strategies, new product launches, environmental changes, and competitor insights
* Support new product launch initiatives in collaboration with Marketing and Commercial partners
Coaching and Feedback for New Hires
* Leverage the GROW model to provide verbal and written feedback on performance
* Responsible for leveraging the Field Coaching Report (FCR) to provide feedback on field-based training activities
* Upon request, provide continuing education for tenured field representatives
* Establish a consultative relationship and communication cadence with Sales Leadership
* Enhance individual development by participating in external Training and Development Continuing Education advancement programs
Commercial and Organizational Alignment
* Align Training and Development (T/D) objectives with overall commercial objectives and sales execution plans
* Serve as T/D representative for regional meetings, workstreams assignments and commercial initiative upon request
* Establish best practice sharing with Interventional Glaucoma T/D
* Participate in R/D pre-commercial activities upon request
* Adhere to company and department policies
QUALIFICATIONS
EDUCATION REQUIREMENTS
* Bachelor's Degree or equivalent experience
EXPERIENCE REQUIREMENTS
* Proven track record in field and/or classroom training and the implementation of adult learning principles
* Demonstrated ability to create content and develop curriculum
* Proficiency with technology aids - PowerPoint, Excel, LMS navigation
* 5+ years of top tier performance sales experience with ophthalmology and/or optometry
* Experience developing and implementing proprietary selling models
* Ability to demonstrate Sight Sciences Values and Behaviors
PREFERRED SKILLS
* Sales training in medical device or equivalent industry
* Strong relationship building skills
* Excellent curriculum development and presentation skills
* Excellent verbal and written communication skills
* Ability to provide specific and written coaching feedback
* Demonstrated ability to work independently and within a team environment
PHYSICAL DEMANDS
* Driving: A valid driver's license and a clean driving record will be required since sales representatives will be required to travel to customer locations frequently. They should be comfortable driving for extended periods of time and navigating various routes.
* Lifting & Carrying: Medical devices can range in size and weight, and sales representatives may need to transport and demonstrate these devices. The ability to lift and carry equipment, sometimes up to 50 pounds or more, may be required.
TRAVEL REQUIREMENTS
This role requires flexibility to travel up to 30%. Travel will fluctuate based on business needs.
NOTE
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, variation in workload, rush jobs, or technological developments).