New

iGaming Compliance Representative PGCB

Commonwealth Of Pennsylvania
$59,345.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
303 Walnut Street (Show on map)
Mar 17, 2026
THE POSITION Are you searching for an analytical role with a team that values responsibility and integrity? Apply for this iGaming Compliance Representative position with the Pennsylvania Gaming Control Board. In this role, you will perform analytical and monitoring duties related to the regulation of interactive gaming. Our team strives to ensure the integrity of gaming and ensure the public is not adversely impacted by inappropriate conduct or actions of the gaming industry. Take the next step in your career and join us in this unique and dynamic field! DESCRIPTION OF WORK As an iGaming Compliance Representative, you will review, analyze, and evaluate information from the gaming industry received via electronic reporting systems or other means of communication detailing interactive gaming. Your responsibilities will include determining potential regulatory violations, trends, and the extent to which goals and objectives are being met, as well as working collaboratively with casino operators, interactive gaming certificate holders, interactive gaming licensees, and other PGCB employees. Work involves assisting in the review of interactive gaming internal controls and monitoring interactive gaming websites through use of test accounts and back office access in order to ensure compliance with PGCB regulations. This includes ensuring required information concerning responsible gaming is displayed and providing recommendations for revisions in guidance communicated to other entities within PGCB and the gaming industry. You will also review incident reports from operators and manufacturers, review and track technical incident reports submitted by licensees, and receive, evaluate, and respond to patron complaints. This includes preparing compliance incident reports and preparing other reports, correspondence, or recommendations related to incidents, irregularities, and patron complaints for review to ensure appropriate actions are taken to ensure the integrity of interactive gaming. Our team will also rely on you to help review and evaluate the terms and conditions of promotions received from gaming entities related to interactive gaming to ensure promotions do not adversely impact the public or the integrity of gaming. Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework). In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: A Bachelor's degree; or Four years of security or surveillance experience, of a technical level; or An equivalent combination of experience and training. Additional Requirements: You must be able to perform essential job functions. Legal Requirements: Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board. How to Apply: Your application must include a resume. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.