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Event Operations Lead, A&F Main Street - TUC

University of Cincinnati
parental leave, paid time off, paid holidays, sick time, retirement plan
United States, Ohio, Cincinnati
Mar 17, 2026
Job Description Apply now Job Title: Event Operations Lead, A&F Main Street - TUC Posting Start Date: 3/16/26 Work Arrangement: Onsite Current UC employees must apply internally viaSuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more atuc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview The Event Operations Lead ensures the successful execution of events and meetings inConference and Event Services (CES)venues.This role overseesday-to-dayevent operations, including room readiness,logistics, and event technology support; supervises eventoperationsstudent employees; and coordinates closely with the event scheduling team.This role provides oversight of event technology and audiovisual systems. Essential Functions Provide audiovisual and technical support for all meeting rooms and event spaces within Tangeman University Center and West Pavilion. Oversee CES AV systems asset lifecycle management, including servicing, procurement, installations, and preventive maintenance. Manage contracts and relationships with third-party service providers. Manage inventory of AV equipment and recommend upgrades based on usage and client feedback. Coordinate and oversee event logistics, including room setups, layouts, staging, and readiness of event spaces. Serve as the primary liaison for CES AV services, consulting with clients to determine AV and event needs, and providing on-site technical support during event execution. Supervise and train student employees supporting event operations and audiovisual services. Maintain and evaluate data to support client service and student staff performance improvements. Assist in the day-to-day operations in CES-managed venues. Serve as a backup to other CES operations professional staff. Deliver exceptional customer service by building strong relationships with clients, addressing inquiries promptly, and ensuring their event and AV needs are met with professionalism and care. This position may require occasional work on campus outside of normal business hours to support events and operational needs. Perform related duties based on departmental need. This job description can be changed at any time. Minimum Requirements Three (3) years of experience providing operational support within the event industry, including event operations, audio-visual services/productions, or venue management. Experience supervising and training staff. Working knowledgeand troubleshootingof eventrelatedtechnology. Experience providing customer service in aclient-facingorservice-orientedenvironment. Required Education Bachelor's Degree Required Experience Three (3) years of relevant experience Additional Qualifications Considered 7 years of relevant experience and/or other specialized training can fulfill minimum education requirements. Relevant industry certifications (e.g., AV, event production, or related technical credentials) Familiarity with room scheduling programs (e.g., 25Live), Microsoft 365, and presentation/collaboration technologies. Application Process Interested candidates must apply and submit a resume and cover letter. Physical Requirements/Work Environment Sitting - Often Repetitive hand motion (such as typing) - Often Hearing, listening - Often Talking - Often Standing - Often Walking - Often Bending - Often Stooping - Often Climbing stairs/ladders - Often Kneeling, squatting - Often Reaching overhead - Seldom Crawling - Not Required Crouching - Seldom Pulling, pushing - Seldom Shoveling - Not Required Lifting - up to 20 pounds - Seldom Lifting - up to 50 pounds - Seldom Lifting - over 50 pounds - Seldom Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information:$56,150 - $59,150 Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary range of $56,150 - $59,150 based on qualifications and experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit ourCareers Page. UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Important: To apply you must create a profile and submit a complete job application through the UC applicant portal.We are unable to consider "easy apply" applications submitted via other websites.For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR atjobs@uc.edu. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 101807 Apply now