Services Specialist - ALS Applications Engineering

Are you passionate about artificial lift technology and engineering excellence?
Do you enjoy designing ESP systems, supporting field operations, and collaborating with crossfunctional teams to deliver reliable production outcomes?

Baker Hughes is a global energy technology leader delivering advanced solutions across the energy value chain. Our Artificial Lift Systems (ALS) team supports customers by designing, deploying, and optimizing ESP applications that enhance well performance, reliability, and safety. We are committed to operational excellence, innovation, and customer success.

As a Services Specialist - ALS Applications Engineering, you will serve as a key technical contributor supporting ESP (Electric Submersible Pump) applications. You will work closely with Service Delivery, Sales, and field teams to design ESP systems, support installations, troubleshoot issues, and ensure safe, compliant, and highperforming artificial lift operations throughout the job lifecycle.

• Ensuring compliance with the Manage the Job Cycle (MtJC) process for ESP artificial lift applications.
• Partnering with Service Delivery Coordinators and Sales to understand customer production objectives, system constraints, and commercial terms.
• Performing ESP system design, offset well analysis, and engineering modeling calculations, including identification of operational risks and hazards.
• Collaborating with crossfunctional teams to evaluate well conditions, fluid properties, power availability, and mechanical constraints impacting ESP selection.
• Designing ESP job programs, including pump sizing, motor loading, cable selection, risk mitigation steps, and contingency planning.
• Communicating risks related to meeting customer ESP performance requirements through established processes.
• Accurately documenting engineering calculations, simulations, modeling results, and design changes across the ESP lifecycle.
• Providing ondemand technical support for ESP installations, startups, troubleshooting, and system optimization.
• Comparing jobasplanned versus jobasexecuted outcomes, capturing lessons learned, and developing improvement recommendations.
• Supporting field incident resolution related to ALS/ESP equipment and participating in incident investigations.
• Ensuring timely incident management and corrective actions to support customer satisfaction and cash collection.
• Identifying opportunities for ESP equipment or system improvements, particularly related to recurring failures or performance gaps.
• Providing ESP technical support to Sales, including system recommendations, equipment selection, and customer presentations.
• Completing productlinespecific tasks for the Artificial Lift (ESP) portfolio.
• Supporting special projects related to artificial lift engineering and product development, as assigned.

• Have a Bachelor's degree in science, Technology, Engineering, or Mathematics.
• Have experience or a strong interest in Artificial Lift (ESP) systems, wellbore hydraulics, or production engineering.
• Demonstrate strong leadership, interpersonal, influencing, and planning skills.
• Be available to be on call after hours as required by field operations.
• Have the ability to operate effectively within a global matrix organization.
• Have strong written and verbal communication skills, including the ability to deliver technical presentations.
• Have strong organizational, analytical, and problemsolving skills.
• Be willing to travel to rig sites, customer locations, training, and operational facilities as required.

• Significant operational experience with ESP and other artificial lift technologies.
• Comfort presenting to technical audiences, including customers and peers.
• Experience mentoring, coaching, or supporting crossfunctional teams.
• Ability to learn and use engineering software tools related to ESP design and system modeling.
• Ability to work independently while managing multiple technical priorities.

This role reports to the Service Delivery Technical Manager.

This is a technical, fieldsupportoriented role. Work schedules may vary based on operational needs, including field support, afterhours availability, and travel requirements.

At Baker Hughes, our people are central to our success. We foster a collaborative, inclusive, and safetyfocused environment that supports continuous learning, innovation, and career growth.

We offer a competitive compensation and benefits package designed to support your wellbeing and longterm success, including:

• Comprehensive health and wellness benefits
• Professional development and training opportunities
• Financial and retirement programs
• Life insurance and disability benefits
• Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.