Security Officer - Main Entrance Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Main Entrance Concierge in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a fast-paced tech, media, and telecom location, you will be the welcoming first point of contact, managing access control, checking in visitors, answering phones, and monitoring security-related systems and cameras. You will document activity, communicate clearly with teams and site leadership, and respond to concerns with professionalism. Join Allied Universal for an agile, reliable, innovative workplace where people come first and integrity guides every interaction.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by following Allied Universal post orders, site-specific policies, and access control procedures.
• Manage lobby and reception operations including greeting and directing guests, verifying identification, issuing temporary badges, maintaining visitor logs, and coordinating with tenant staff for approvals.
• Monitor alarms, video surveillance, and other security-related systems from the front desk, documenting unusual activity and communicating observations to the appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, initiating emergency response activities as directed by site procedures and Allied Universal guidance.
• Prepare clear written reports and accurate shift logs, including incident documentation, access exceptions, and noteworthy front desk activity for management review.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.