Clerk II

As a Clerk II, you will play a vital role in ensuring accurate data management and seamless operational flow within the department. This position involves computing, classifying, recording, and verifying numerical data to maintain comprehensive and up-to-date departmental records. Your attention to detail and organizational skills will support the efficient handling of customer orders and internal documentation.

• Accurately verify and process customer orders to ensure correctness and completeness, supporting prompt fulfillment.
• Prepare and print necessary paperwork including packing lists and Bills of Lading to maintain thorough shipping documentation.
• Analyze and interpret department-generated reports to assist in operational decision-making and identify opportunities for process improvement.
• Create, update, and maintain electronic and physical databases to ensure data integrity and easy retrieval.
• Systematically file and organize all department documents, maintaining a well-ordered and accessible filing system.
• Manage allocation and de-allocation of orders in coordination with other departments to optimize resource usage.
• Utilize mailing and freight carrier tracking systems (including USPS, UPS, and FedEx) via internet platforms to monitor shipments and obtain delivery confirmations promptly.
• Maintain effective and timely communication with Sales teams, Customer Service Representatives, customers, and freight carriers to coordinate order processing and resolve issues.
• Participate actively in department meetings and project initiatives aimed at enhancing workflows and service quality.
• Adhere strictly to standard operating procedures to support compliance and maintain operational consistency.
• Maintain a clean, neat, and organized work environment to promote efficiency and workplace safety.
• Demonstrate reliable punctuality and regular attendance to support uninterrupted departmental operations.
• Perform additional duties as assigned to support the broader objectives of the department and company.

• Possess strong mathematical skills essential for accurately handling numerical data and calculations.
• Maintain excellent performance and safety records, demonstrating conscientious adherence to workplace standards.
• Physically capable of lifting, packing, and stacking items up to 40 pounds safely and efficiently, following proper ergonomic practices.
• Exhibit flexibility and willingness to work overtime when operational demands require it.
• Strictly follow all safety protocols and utilize personal protective equipment (PPE) as required to ensure a safe working environment.
• Familiarity with QAD systems is preferred, enabling efficient data entry and retrieval.
• Demonstrated working knowledge of Microsoft Office applications including Word and Excel to prepare documentation and manage databases.
• Showcase analytical thinking, responsibility, and conscientiousness in daily tasks to maintain high standards of accuracy and professionalism.
• Effective communication skills, both verbal and written, to engage productively with team members and external partners.
• Strong time management capabilities to prioritize tasks and meet deadlines consistently.
• Physical requirements include the capacity to lift up to 50 pounds; able to reach, swivel, carry items between buildings, listen attentively, and participate in a moderate noise environment.
• Adaptability to dynamic work conditions and readiness to contribute to team efforts under varied circumstances.

• High school diploma or equivalent General Education Development (GED) certificate is required.
• One to three months of related work experience or equivalent training is preferred, demonstrating foundational proficiency in clerical duties and data management.
• Combination of education and practical experience demonstrating the ability to perform core responsibilities effectively.