Security Officer Operations Center - Clearance Required

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Operations Center Clearance Required in Niskayuna, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As a Dispatch Security Professional with Allied Universal at a busy manufacturing and industrial location, you will monitor alarms and camera systems, coordinate officer responses, and communicate updates by radio and phone to help reduce security-related incidents. You will document activity, support routine patrol coverage, and deliver responsive customer service to employees and visitors. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $30.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by following Allied Universal security-related procedures, site-specific policies, and/or emergency response activities at a manufacturing and industrial location.
• Operate the dispatch post by monitoring cameras, alarms, phones, and/or radio traffic; prioritize calls for service and relay information to on-site officers and authorized contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner; coordinate notifications, document actions taken, and support incident resolution.
• Maintain accurate dispatch logs and incident reports, including time-stamped call details, unit status updates, and escalation steps per site procedures.
• Assist with access control and visitor processing as needed, including verifying authorization, issuing credentials when directed, and supporting controlled entry and exit per site policy.

Minimum Requirements:

• Possess a college degree.
• Client requires proof of a high school diploma or GED.
• Be 21+ years of age.
• Have 5 years of industrial security-related experience or 2 years of military, law enforcement, EMT, or fire department services experience.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.