Site Reliability Engineering Manager (Software Engineering - Mainframe)

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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

NOTE: This position is hybrid (3 days onsite) at our FIS Office locations in Jacksonville (FL) & Milwaukee (WI).

About the Role and Team:

We are seeking a highly qualified Senior DevOps Manager to lead a larger practice of CI/CD operations across multiple application portfolio teams. The ideal candidate will bring deep expertise of modern SDLC tooling, CI/CD best practices, and a proven track record of strong leadership.

This individual will play a key role in driving standardization, centralization, and modernization of existing Release Management workflow and architecture. Ideal candidate will successfully transition existing operations from Legacy tooling and execution practices towards greater observability, automation, and efficiencies. This is an opportunity to lead a team that will work across both mainframe technologies (COBOL, RPG) and modern server-based environments (Java, Angular, .NET), giving you a unique opportunity to operate at the intersection of legacy systems and contemporary microservices. This is a great opportunity to drive engineering improvements that directly enhance SDLC practices and production support operations. This role is with our Horizon team.

What you will be doing:

• Collaboration: Partner with cross-functional teams to align data center operations with overall organizational objectives.

• Operational Excellence & Client Engagement: Conduct regular service level reviews to evaluate platform and application performance, and manage a structured feedback loop to identify, track, and resolve recurring technology and application issues. Use this feedback to drive continuous improvement initiatives, prioritize remediation efforts, and inform release planning. Ensure that findings are documented, action items are tracked, and outcomes are communicated to leadership and product owners.

• Management Priorities: Oversee CI/CD pipelinesfor a mainframe (Cobol, RPG, CL, JCL) dominated DevOps practice with a growing number of server-based (Java, .NET) DevOps initiatives.

• Deliver Integrated mainframe and server development workflows withmodern DevOps toolchains(e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps, etc.).

• Oversee multiple source control and release management workflowsacross existing development landscape including but not limited to Rocket Aldon, Bitbucket, Jenkins, GitHub, CXOne, Checkmarx, Artifactory, ServiceNow, and proprietary scripting.

• Manage the design and implementation of an modernizedautomated end to end release management workflow.

• Ensure security, compliance, and auditability in automated build and release processes.

• Monitor and optimize pipeline performance, reliability, and scalability.

• Completes documentation related to CICD solution design, Steady State WLI, and support requirements including delivery of status reporting to senior leadership.

• Optimization & Governance:Drive continuous improvement, establish standards, implement monitoring/alerting (Splunk, Dynatrace), and manage security & compliance.

What you will need:

• 10+ years of experience inDevOps engineering, including CI/CD pipeline development and automation.

• 2+ years working directly withmainframe systems(IBM iSeries, z/OS, AS/400, etc.).

• Experienced identifying and implementation automation and integration scripting using Jenkins, GitHub suite, Bitbucket, NUnit, Watir, Checkmarx, ServiceNow, Jira, and Azure DevOps Technologies and services.

• Experience integrating modern version control (e.g., Git) with mainframe SCM tools (IBM Endevor, ISPW, Rational Developer for i/z, etc.).

• Experience in performing responsibilities of a Project and Program Manager.

• Possesses solid technical knowledge or at least a fundamental grasp of the key principles related to the technologies mentioned below:

• Experience withIBM UrbanCode Deploy,z/OSMF, orRocket Aldon.

• Experience implementing automated testingon APM, Mainframe, and Server platforms.

• Knowledge of Agile/Scrummethodologies orchestrated on Jira and working within CI/CD-driven teams.

• Automation & Tooling:Develop automation scripts (Python, Bash, PowerShell), use Infrastructure as Code (Terraform, Ansible), and manage containerization (Docker, Kubernetes).

• Experience in identifying and implementation automation and integration scripting using Jenkins, GitHub suite, Bitbucket, NUnit, Watir, Checkmarx, ServiceNow, Jira, and Azure DevOps Technologies and services.

• Preferred Tooling Experience: Jenkins, GitLab, GitHub, Splunk, Dynatrace, Bit bucket, Jira.

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).

What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

NOTE: This position is hybrid (3 days onsite) at our FIS Office locations in Jacksonville (FL) & Milwaukee (WI).

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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