SPECIALIST, SUPPORT ANALYST, IT SUPPORT

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

This position is responsible for primary Service Desk Support for our manufacturing facility in Richmond, Indiana.

- Completing tickets related to PC software and hardware break fix on location.

- Handling day-to-day service desk requests and resolving issues related to hardware and software on devices throughout the facility

- This position is responsible for coordinating hardware procurement and creation of purchase requisitions within the company purchasing system.

- Troubleshooting issues with network and SATO label printers including but not limited to clearing print job errors, clean printhead and guide rollers, install ribbons, toner replacements, and ordering new devices as needed.

- Move IT equipment throughout plant as needed by the business as well as replace depreciated technology such as mice, keyboards, and monitors.

- Responsible for imaging and deploying new computing devices; reimage existing devices as required.

- Responsible for decommissioning and replacing end-of-life hardware within the facility in accordance with company standards.

- Assist plant associates with password resets.

-Configure devices for the manufacturing floor.

- Other duties as assigned by supervisor.

To be successful in this role, you should have:

- An Associates Degree, Information Technology

- At least 3 years of experience in a service desk or technical support role

- Familiarity with PC Hardware, Active Directory, and IT Operation Management preferred

- Excellent communication, problem-solving, and customer service skills

- Ability to work independently and as part of a team

Let's Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.