Security Officer - Emergency Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Emergency Dispatch in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer supporting a fast-paced tech, media, and/or telecom location. You will help coordinate incident response, monitor alarms and cameras, manage access and visitor activity, and maintain clear radio and phone communications with on-site teams. Your calm, customer-focused approach and strong reporting skills help support daily operations while reflecting our agile, reliable, and innovative culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $21.16 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch post by monitoring alarms, access control activity, radio traffic, and cameras where applicable, then prioritizing calls for service and notifying on-site staff and/or emergency services as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, collecting key details, and escalating concerns per post orders.
• Coordinate and track officer activity and incident response through radio and/or phone communications, maintaining accurate logs, reports, and shift documentation.
• Conduct regular and random patrols around the business and perimeter as directed by post orders, supporting a technology-focused location where working environments and conditions may vary by site.

Minimum Requirements:

• Have a minimum of 2 years of security-related experience.
• Client requires proof of a high school diploma or GED.
• Be at least 21 years of age.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.