Credentialing Assistant

This position provides clerical secretarial support to department staff and managers. This position reports to the department manager or director.

• Acts as the initial contact/correspondence with all new applicants to Beaumont Health. Receives applicants request for membership, enter applicant's information into Credentialing data base to create a stub record, add required modifiers, analyze provider data and identifies appropriate privileges and application to be sent. Sends applicant relevant application/privileges. If needed works with hospital MSO to determine correct documents.
• Receives and assesses application for completeness, corresponds with applicant to obtain missing documentation, -assigns to credentialing coordinator, manages initial correspondence with applicant. Monitors/Manages application queue to establish equal distribution of workload. Notifies leadership of any disparate in balance of work.
• Possess knowledge of credential process, workflows to support credentialing coordinators, and leadership. Maintains and proactively updates data base provider demographics on weekly cadence.
• Responds to IT provider EMR request in timely manner. Reviews and enters request into credentialing systems and notifies stakeholders to activate physician account.
• Using computer software: Microsoft Office: Word, Excel, PowerPoint, Outlook, Cactus, Kronos, PeopleSoft, Teams.
• Manages department US Postal service mail, email box/voicemail and analyzes all communications. Triages correspondence to internal team and notifies leadership of any concerns/complaint.
• Monitors and maintains department supplies/par levels. Owns purchasing process, entry, review of quotes, reviews with leadership and submissions of payments. System administrator for key applications outside of BH, iChat, Credentialing Resource Center, HC PRO.
• Manages monthly (20 - 40k) application fees, reconciles payments (physical checks and Cost Center transfers for employed applicants, and submits to finance.
• Participates in all department initiatives.
• Cross trained on basic Data Tech duties to ensure smooth operational function. Duties include, Malpractice updates, Lara licensing changes/updates in system.
• Partners with Onboarding team, on employment status/site needed, contract completion, logs status in to Onboarding tracking system. Provides applicant status information /updates to Onboarding and site inquiries.
• Possess knowledge of credential process, workflows to support credentialing coordinators, and leadership.
• Responsible for Kronos process, including time variations, for corporate credentialing department.
• Provide project administrative support, compile correspondences for agendas and distribute, and take meeting minutes and distribute, save department S drive data.
• Performs other duties as assigned.

Required

• High School Diploma or equivalent
• Willingness to participate in credentialing webinars and learning opportunities.
• 3 years of relevant experience, business/healthcare experience.

Preferred

• Professional courses in business, healthcare courses.

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.