Security Officer - Corporate Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Corporate Front Desk in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will be the welcoming first point of contact, helping manage access, greeting employees and visitors, verifying credentials, and documenting activity with clear communication. You will monitor the lobby and entry points, respond to requests, and help support security-related procedures with professionalism. Join Allied Universal for a people-first, agile, reliable, innovative team that delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors and staff at a financial services location by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk post by greeting and directing visitors, answering phones, and supporting access control processes such as sign-in logs, visitor badges, and appointment verification.
• Monitor security-related systems and activity in the lobby area, report irregular conditions, and document routine activity in required logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as directed by post orders.
• Support a professional workplace environment by communicating clearly with employees, vendors, and guests, and by assisting with security-related questions and/or concerns.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.