UX Analyst

Staffmark Workforce Solutions offers this exciting contract opportunity with a global leader in electronics, mobile devices, and appliances located in Berkeley Heights, NJ

Top Skills

1. Expertise in Field Service, Customer Service, or experience in Home Appliance / Consumer Electronics industry

2. Bachelor's degree and 4 years of professional experience required

3. Strong Microsoft Excel (pivot tables & formulas), Word, PowerPoint, ERP, CRM, and data visualization skills required

Position Description

The Mobile UX team is seeking a highly motivated UX analyst with strong project management skills. The candidate should possess comprehensive knowledge of the design cycle from research, requirements gathering, to design iteration, validation, and QA. In the role, the candidate will own the UX design aspect of a product's development process. They will review and analyze the latest product UX, deliver UX feedback with alternative designs to current designers, and lead communications with North American mobile carriers as well as internal teams based in South Korea. In addition, they will be responsible for tracking, managing, and resolving any UX related issues raised during the lifecycle of the product.

The candidate should possess a keen eye for good UX design with an ability to spot issues and generate ideas for improvement. The candidate will maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate. They will need to be aware of a project's schedule, well-being, and risks at all times, manage meetings, anticipate roadblocks, and keep stakeholders updated with a project's status. The candidate is expected to have excellent written and verbal communication to effectively communicate across multiple divisions and teams.

Responsibilities

* Communicate device UX with carriers, gather feedback, and work closely with designers in S. Korea to enhance the device experience.

* Review and analyze UX in early phases of development and deliver relevant feedback.

* Communicate and cooperate with counterparts of internal teams such as product design, research, engineering, and marketing as well as external partners, such as telecommunication operators and external consultants.

* Ensure that the UI development results meet market (consumer) demand, technical specifications, and carrier requirements.

* Analyze UX of competing mobile devices as well as market trends in mobile UX.

* Conduct design research and propose new concepts with mockups.

* Conduct group usability studies and document results and analysis of the studies.

Requirements

* 3+ years of industry experience or 1+ years with a master's degree required. Master's degree preferred in Human Factors, Human-computer interactions, Interaction Design, Usability engineering, Computer Science, Psychology, Information Technology.

* Deep knowledge of application architecture basic concepts, software design process, and UI/UX design deliverables.

* Experience in designing Mobile application and involvement from research to delivering design artifacts

* Strong time and project management skills under tight deadlines, managing multiple projects at the same time.

* Experience working with cross-functional teams reporting to multiple stakeholders.

* Excellent verbal and written communication and presentation skills.

* Comfortable with ambiguity and strong ownership

* Design and research experience are required.

* Working knowledge of usability testing

* Knowledge/experience in working with design and communication tools

The candidate will be successful in the role if they have:

- Ability to apply strong critical thinking skills to design critiques and suggest alternative solutions

- Deep understanding of design, product, UX

- Ability to accurately identify follow up action items (self-starters)

- Experience with cross-functional collaboration across multiple teams (R&D, TPM/QA, Sales/Marketing, Legal and more)

- Skill in managing multiple projects simultaneously

- Be coachable

- Great presentation and communication skills

- Comfort with ambiguity

- Excellent output

Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K and Paid Time Off plus more!

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At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.