Market Relations Manager

Join Our Team and Make a Difference in Healthcare

We're seeking a highly motivated and experienced Market Relations Manager to join our team at Florida Blue. As a key member of our sales and retention team, you will build and maintain strong relationships with employer groups and agencies, providing strategic collaboration and support to drive enterprise sales and retention objectives.

Key Responsibilities:

• Develop and maintain strong relationships with aligned agencies and groups, and their business partners
• Educate agencies on our sales processes, products, policies, and procedures
• Communicate state and federal legislation impacts and assist agencies with implementing procedures
• Act as a liaison between agencies, internal and external business partners, and Florida Blue
• Manage resolution of escalated/complex issues and develop tactical plans to meet group needs
• Support and coordinate retention processes, including periodic account meetings and analytical data reports

Requirements:

• 3+ years of related work experience in service, marketing, or sales, preferably in healthcare or employee benefits
• Bachelor's degree or equivalent work experience
• 2-15 Florida Health & Life (Including Annuities & Variable Contracts) Agent License and valid driver's license
• Ability to travel up to 35% of the time, requiring overnight stays
• Ability to reside in the area where the position is housed

Preferred Qualifications:

• Knowledge of Florida Blue policies and procedures
• Multi-lingual skills
• Experience with SharePoint

Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Frequently May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Occasionally May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Occasionally Must be able to ascend and descend ladders, stairs, or other equipment.

What We Offer:

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance.
• Income protection benefits: life insurance, short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan including employer match.
• Paid time off, volunteer time off, 10 holidays and 2 well-being days.
• Additional voluntary benefits are available; and
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Annualized Salary Range: $65,400 - $106,200

Typical Annualized Hiring Range: $65,400 - $81,700

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.