Manager, Adoption & Enablement, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operations Department

Vantage's Strategy & Transformation department is responsible for shaping and executing the company's strategic agenda across North America. The team drives business transformation, enterprise capability adoption, operational excellence and advanced analytics to support rapid growth and evolving market demands. Strategy & Transformation partners with business units to architect and deliver initiatives that enable the organization to scale, innovate, and achieve sustained value, ensuring that new systems, tools, and capabilities are successfully integrated and leveraged across the business in collaboration with global functions. The team fosters a culture of continuous learning, innovation, and user-centric enablement, tracking key success indicators to monitor engagement and refine approaches for long-term impact. Strategy & Transformation operates with a strong bias for execution, balancing strategic leadership with hands-on delivery to build organizational capability for ongoing transformation.

Position Overview

This role can be based in any of our US locations: Denver, CO; Phoenix, AZ; Santa Clara, CA; or Ashburn, VA.

The Manager, Adoption & Enablement, NA is responsible for driving change enablement, enterprise capability adoption, and user readiness across North America. Reporting to the Sr. Director, Enterprise Adoption & Enablement, this individual contributor role is designed to lead strategic adoption initiatives and hands-on enablement activities. The ideal candidate is a practitioner with a proven track record of coaching and executing change strategies. They excel at supporting others through change, delivering results, and providing practical guidance to teams and stakeholders. Success in this role depends on the ability to balance strategic change leadership with hands-on enablement execution.

Essential Job Functions

Enterprise Adoption, Enablement & Change Management

• Execute enterprise adoption and enablement strategies aligned with business transformation priorities and system rollouts.
• Develop and apply methodologies, tools, and best practices for readiness, enablement, training, and communications.
• Ensure end-user readiness through structured change management and communication plans.
• Create clear, employee-facing communications that connect transformation efforts to user experience and business outcomes.
• Implement multi-channel enablement strategies, including role-based training, champion networks, and feedback loops.
• Support stakeholder engagement, resistance mitigation, and change impact assessments to improve adoption outcomes.
• Measure and assess the outcomes of change efforts to ensure success criteria are met.

Cross-Functional Collaboration

• Collaborate across the value chain and other business units to ensure adoption strategies are embedded in operational execution.
• Partner with Enterprise PMO, Product, IT, and People & Culture to support coordinated rollouts of new systems, tools, and enterprise capabilities.
• Facilitate knowledge sharing and consistency across enablement practices in North America.

Coaching & Execution

• Provide coaching and guidance to peers and project teams to deepen organizational change management capabilities.
• Demonstrate a strong bias for execution, ensuring enablement activities are delivered on time and to standard.
• Foster a culture of continuous learning, innovation, and user-centric enablement.

Performance Monitoring & Continuous Improvement

• Track adoption metrics and key success indicators to monitor engagement and behavior change across initiatives.
• Use insights to refine enablement approaches for long-term impact.
• Promote the integration of feedback and change impact assessments into business planning and post-implementation reviews.
• Additional duties as assigned by management.

Job Requirements

Education:

• Bachelor's degree in Business, Organizational Development, Change Management, Communications or a related field required.

Certifications:

• PROSCI or other formal certification in Change Management or Organizational Effectiveness preferred.

Experience:

• 6+ years of progressive experience in change management, enterprise enablement, or organizational effectiveness roles.
• Demonstrated success supporting adoption and readiness strategies for enterprise systems and transformation programs.
• Experience collaborating with cross-functional teams in a matrixed, high-growth environment.
• Background in REITs, data centers, digital infrastructure, technology, or operations-led industries is desirable.

Skills:

• Strong knowledge of organizational change management frameworks, enterprise communications, and learning strategy.
• Excellent communication and presentation skills, with the ability to engage audiences at all levels.
• Strong execution skills with a focus on measurable outcomes.
• Ability to coach and influence peers and project teams.

Travel:

• Travel is expected to be up to 15-20%, including domestic and occasional international trips.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $135,000-$145,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-HM1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!