Security Officer - Tenant Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tenant Reception Desk in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a commercial real estate location, you will be the first point of contact for tenants and guests, greeting visitors, managing access, verifying credentials, and supporting lobby activity with clear communication and documentation. You will respond to requests, help address security-related concerns, and coordinate with site teams to keep operations running smoothly. At Allied Universal, you will bring integrity, teamwork, and a people-first approach every day.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, guests, and vendors at the front desk by following site-specific procedures and security-related policies, and assisting with directions, badges, and check-in requirements.
• Monitor access to the property by verifying identification, managing visitor logs, issuing temporary credentials, and coordinating guest arrivals with building management and/or tenant contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, including reporting concerns, initiating emergency response activities as directed, and documenting actions taken.
• Monitor lobby activity and available surveillance and/or alarm systems from the desk, report unusual activity to the appropriate contacts, and help to deter unauthorized access.
• Maintain accurate daily activity, incident, and shift handoff reports, and communicate routine updates to building management and Allied Universal supervision.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.