Education Abroad Program Manager

Temple University's Department of Education Abroad and Overseas Campuses is searching for a Program Manager!

Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
9 Federally Observed Paid Holidays
3 Personal Days
Tuition remission - eligible employees and their dependents can obtain a degree TUITION-FREE
A generous retirement plan and so much more!

Salary Range: $50,000 - $53,000

Position Summary
Education Abroad and Overseas Campuses serves as the central unit responsible for promoting and facilitating education abroad at Temple University. Education Abroad administers academic year, semester, and summer study abroad programs hosted by Temple's overseas campuses in Italy and Japan; offered through exchange and other institutional partners around the globe, and developed and led by Temple faculty members. Enrolling and serving an average of 1,200 Temple and non-Temple students annually, the Education Abroad team is committed to providing transformative global learning experiences that prepare diverse students from Temple and our U.S. partner institutions to develop as engaged global citizens, collective problem solvers, and leaders in their chosen fields.

Reporting to the Associate Director of Programming, the Education Abroad Program Manager manages the day-to-day operations of their assigned program(s), including recruitment, admissions, pre-departure, student course registration, health and safety, and evaluation. They review applications for assigned programs and make admission decisions, manage the visa application processes for students, process and track all pre-departure forms and documents, guide students through the entire application and pre-departure processes, and liaise regularly with program leaders and/or on-site program staff. They identify and resolve problems related to their programs and students.

The Program Manager participates in promoting international education across the university and at partner institutions and attends special events. Supports general office functions, including general study abroad and scholarship advising and recruitment/outreach for all Education Abroad-administered/approved programs.

The Program Manager role requires a well-organized, detail-oriented professional with administrative experience and critical thinking skills. The ideal candidate is committed to student service and has the ability to work collaboratively as part of a team in a fast-paced, high-volume, and dynamic environment.

Cover letter and resume required for consideration. Please attach both to application.

Required Education and Experience
* Bachelor's degree
* At least three (3) years of directly related experience
* An equivalent combination of education and experience may be considered as well.

Preferred Education and Experience
* Master's degree
* Administrative experience in higher education, student support, study abroad, or international programs
* International experience, living or studying abroad
* Experience with Terra Dotta and Banner

Required Skills and Abilities
* Commitment to student service and demonstrated ability to work collaboratively with diverse constituents
* Demonstrated professionalism with the ability to handle and prioritize diverse tasks in a fast-paced environment
* Must be organized, detail-oriented, and possess problem-solving skills
* Excellent professional interpersonal, written, and oral communication skills
* Proficiency with Microsoft Office:
- Proven ability to create reports, update, and manipulate data in Excel spreadsheets via filter functions and other basic Excel tools
- Ability to create and deliver presentations
* Candidate must be willing and able to travel on occasion.
* Ability to collaborate with and liaise with internal and external partners
* Must be available to work in the evenings and on weekends occasionally

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.