Principal Software Engineer - CIAM and Fraud (Remote)

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX.

At First Citizens Bank we're in the midst of a bold digital transformation-simplifying, consolidating, and modernizing the way we serve our customers. We're evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.

This is not business-as-usual. We're reimagining our digital banking platform from the ground up-rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what's next while staying grounded in the impact we create today. If you're energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future-we want to talk to you.

The CIAM & Fraud Principal Software Engineer is thesenior-most hands-on engineering authorityfor customer identity and fraud technology built on theOkta platform. The role ensures that digital banking journeys aresecure, resilient, and fraud-aware, while maintaining alow-friction customer experience.

Operating across multiple squads, the role setstechnical direction, standards, and quality expectations, and provides deep expertise during complex design decisions, platform changes, and production incidents.

Key Responsibilities

• Ownengineering integrity and technical decision-makingfor CIAM and Fraud platforms.
• Ensure Okta-based identity solutions balancecustomer experience, fraud prevention, security, and scalability.
• Influence platform roadmaps and priorities through deep domain expertise.
• Act as a critical control point forhigh-risk changesimpacting customers and regulatory outcomes.
• Serve as theengineering authorityfor Customer facing Okta Customer Identity Cloud implementations.
• Define and maintainCIAM and Fraud specific engineering standards, patterns, and reference implementations.
• Lead complex engineering initiatives including:
• OAuth2 / OIDC authentication and token lifecycle management
• Okta Identity Engine adaptive and risk-based authentication
• MFA step-up for high-risk transactions
• Integration of fraud and behavioral risk signals
• Lead resolution ofsevere production incidents and security vulnerabilities.
• Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.

• Okta Customer Identity Cloud (Identity Engine, Universal Directory, MFA).
• Digital onboarding, login, recovery, and transaction security.
• Fraud signal integration and risk-based decisioning.
• API security, zero-trust patterns, and cloud-native architectures.
• DevSecOps, observability, and operational resilience.

• Provides technical leadership across squads without direct line management.
• Coaches and mentors Senior and Staff engineers.
• Sets expectations for engineering quality, resilience, and ownership.
• Acts as a trusted advisor to Directors, Architects, and Security leaders.

Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance

Preferred Qualifications

• Principal or Staff-level engineering experience.
• Deep hands-on expertise withOkta CIAM.
• Strong experience inbanking or regulated financial services.
• Proven delivery of secure, customer-facing platforms at scale.
• Minimum 5-8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
• Strong understanding offraud prevention, risk-based authentication, and secure digital journeys.
• Experience working withinagile, product-aligned delivery models.
• Familiarity with regulatory, audit, and operational risk expectations.
• Strong CIAM and fraud-aware identity design expertise.
• Deep understanding ofOkta architecture and configuration concepts.
• OAuth 2.0, OpenID Connect, SAML.
• Fraud signal integration and risk-based decisioning.
• Strong understanding of REST APIs, event-driven architectures.
• Experience of Cloud platforms (AWS, Azure, GCP).

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.