Chief of Staff

Title: Chief of Staff

Department: Administration

FLSA Status: Exempt

Reports To: President & Chief Executive Officer

Work Location: Kansas City, MO / Hybrid

Starting Salary: $70,000-$85,000 (commensurate with experience)

POSITION PURPOSE:

The Chief of Staff (CoS) provides advanced, high-level administrative and project coordination support to the President/CEO and the Executive Leadership Team (ELT). This position ensures effective operations across the executive office by managing scheduling, correspondence, contract routing, compliance tracking, and board support functions. The CoS plays a critical role in creating organizational capacity by removing administrative and logistical barriers, enabling executive leaders to focus on strategic priorities and agency-wide impact.

This role is designed to increase organizational effectiveness, execution discipline, and strategic alignment across the enterprise.

The Chief of Staff facilitates ELT strategic and project-specific discussions, drives follow-through on complex cross-functional initiatives, and serves as the primary point person for enterprise-level project management. In addition, the role provides essential administrative and operational support to the Finance and Advancement Departments, including the management and documentation of cash and check deposits and charitable donations.

This position functions as both a strategic enabler and operational stabilizer, ensuring that executive priorities translate into coordinated action, measurable progress, and timely decision-making across the organization.

WHAT YOU WILL DO:

Executive Partnership & Strategic Facilitation

• Serve as a trusted strategic partner to the President/CEO, helping translate vision, priorities, and decisions into executable plans.
• Design, facilitate, and document ELT strategic discussions, retreats, and project-specific working sessions.
• Prepare agendas, pre-reads, decision frameworks, and post-meeting summaries to strengthen ELT effectiveness.
• Track executive commitments, decisions, and action items, ensuring follow-through and accountability.
• Protect executive focus by triaging requests, identifying escalation points, and proactively resolving barriers.
• Manage complex calendars, coordinate meetings, and anticipate scheduling conflicts across departments.
• Draft, edit, and proofread correspondence, presentations, and briefing documents.
• Coordinate internal communications to ensure timely follow-up on executive decisions and commitments.

ELT Operations & Internal Alignment

• Support the overall functioning of the Executive Leadership Team by strengthening cadence, communication, and coordination.
• Prepare ELT meeting materials, capture outcomes, and ensure clarity on next steps.
• Support onboarding and integration of new ELT members as needed.
• Serve as a connector across departments, helping leaders work more effectively together.

Governance & Board Support

• Coordinate logistics and materials for Board of Directors, Foundation Board, and Council meetings.
• Prepare agendas, compile board packets, record minutes, and track follow-up actions.
• Support governance compliance, including filings, certifications, and document retention.
• Serve as a professional liaison between the executive office and board leadership.

Contract and Compliance Administration

• Route contracts for internal and external signature; maintain tracking logs to ensure full execution.
• Coordinate with Legal and Finance to ensure appropriate review and documentation of all agreements.
• Manage business licenses, certificates of insurance, and regulatory filings across all agency locations.
• Maintain centralized digital and physical files for contracts, policies, manuals, and compliance records.

Enterprise & Complex Project Management

• Act as the central point person for complex, cross-departmental initiatives (e.g., Future Forward 2030, major operational or governance projects).
• Develop and manage project plans, timelines, milestones, dependencies, and deliverables.
• Coordinate across ELT portfolios to surface risks, resolve bottlenecks, and maintain momentum.
• Create dashboards, summaries, and executive-level updates to support decision-making.
• Ensure alignment between strategy, resources, and execution.

Stakeholder, Communications & Special Projects

• Represent the executive office with professionalism and discretion in interactions with internal and external stakeholders.
• Support executive correspondence, briefing materials, and presentations.
• Assist with special initiatives, executive communications, and organizational change efforts as assigned.

Finance Administrative Support

• Provide administrative function support to the Finance Department, particularly in areas requiring precision, confidentiality, and coordination.
• Manage and record cash and check deposits in accordance with internal controls and finance protocols.
• Track and document charitable donations, gifts, and related acknowledgements in collaboration with Advancement and Finance.
• Ensure timely routing and documentation of financial records, forms, and supporting materials.

Meeting, Event, and Travel Coordination

• Organize executive and agency-wide meetings, retreats, and events, ensuring all logistics, AV, and catering needs are met.
• Coordinate travel arrangements for ELT members, preparing detailed itineraries and troubleshooting issues as needed.
• Attend and document key meetings, capturing notes and action items for distribution and follow-up.

WHAT YOU WILL BRING:

Our ideal candidate will have a minimum of 7 years of progressive experience supporting senior executives, managing complex projects, or serving in a chief-of-staff, operations, or senior administrative role and the following:

• Nonprofit or mission-driven experience strongly preferred.
• Bachelor's degree required (Business Administration, Nonprofit Management, Public Administration, or related field preferred).
• At least 21 years of age and pass background check, physical, and drug screening, required.
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation, required.

Required Knowledge, Skills & Abilities

• Strong strategic thinking paired with exceptional execution and follow-through.
• Demonstrated ability to facilitate complex conversations and manage competing priorities.
• Advanced organizational, project management, and documentation skills.
• High emotional intelligence, sound judgment, and discretion with confidential matters.
• Ability to work independently while influencing without authority.
• Proficiency in Microsoft Office Suite and collaborative digital tools.

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
• Emotional Intelligence - helping to teach emotional management skills.
• Social Learning - helping to build cognitive skills.
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
• Growth and Change - helping to work through loss and prepare for the future.

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• We partner for safe and healthy communities.
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
• We stand for anti-racism, equity, and inclusivity.
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
• Team members who work at least 30 hours per week are eligible for
  
  
  
  • Health insurance benefits (medical, prescription, dental, vision)
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
  
  
  
  
• Retirement savings plan (401K) with employer match
• Pet Insurance
• Employee assistance program (EAP)
• Tuition reimbursement program
• Public Service Loan Forgiveness.
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: (816) 508-3500 Fax: (816) 508-1757

Like us on Facebook at: https://www.facebook.com/cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer