Legal Operations Manager

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Legal Operations Manager supports the Office of the General Counsel (OGC) as part of the Operations team helping drive operational excellence across the department. This role focuses on managing legal technology, process improvement, data analysis, and operational initiatives that enhance efficiency and effectiveness across OGC, particularly Legal Affairs. While this position does not include supervisory responsibilities, it requires independent judgment, initiative, and the ability to lead projects from concept through implementation.

Job Duty 1 - Evaluate and refine existing workflows and support continuous improvement efforts; design and implement best practices to improve efficiency, consistency, and automation of legal operations.
Job Duty 2 - Plan, schedule, and provide logistical support for meetings, events, and unit initiatives; oversee arrangements, prepare and distribute related materials, and ensure seamless execution of program and project activities.
Job Duty 3 - Perform other duties as assigned.
Job Duty 4 - Lead the implementation, configuration, training, and adoption of legal technology tools (e.g., matter management, e-billing, intake management, and document management systems).
Job Duty 5 - Collect, analyze, and present operational and financial data (e.g., staffing metrics, budget performance, case assignments) to inform decision-making and identify opportunities for improvement.
Job Duty 6 - Assist with monitoring legal budgets, tracking expenditures, and conducting analyses to identify cost-saving opportunities and support sound fiscal management.
Job Duty 7 - Contribute to process improvements for external counsel engagement and billing; monitor compliance with guidelines and support vendor relationship management.
Job Duty 8- Provide legal and compliance support, including reviewing legal documents, business records, drafting documents, conducting research, and assisting with responses to inquiries under the guidance of legal and compliance staff.
Job Duty 9 - Manage and support operational and unit projects and initiatives, ensuring deliverables are completed on time and within budget; prepare related communications, actionable recommendations, training materials, and documentation.
Job Duty 10 - Provide program, operational and administrative support to the unit, collaborating across teams to promote alignment and efficiency.

Educational Requirements
Bachelor's degree in Business Administration, Legal Studies, Finance, Information Systems or related field or equivalent combination of education and experience.

Demonstrated experience in legal operations or related operational functions (e.g., legal technology, data analysis, e-billing, vendor management, or process improvement).
Proficient in Microsoft 365 Productivity Suite, specifically Word, Excel, PowerPoint, Outlook and Teams.
Demonstrated ability to analyze complex operational and financial data, run detailed reports, create pivot tables, and design charts and graphs for informed decision-making.
Proven track record of leading technology implementations and/or process improvement initiatives.
Strong organizational skills with the ability to manage multiple projects and competing priorities.
Excellent written and verbal communication skills to effectively engage with legal and non-legal stakeholders.
Ability to work independently, exercise sound judgment, and drive initiatives with minimal supervision.

Required Experience
4+ years of relevant experience.

Additional Preferred Qualifications
Certification, License or Permits
Preferred Paralegal Certification/Degree
Project Management certification (e.g., PMP, CAPM, PRINCE2, or Agile/Scrum).
Proficiency in managing complex projects with a solid understanding of project management methodologies. Ability to deliver projects on time and within scope while ensuring high-quality outcomes.
Proficiency with legal technology platforms (e.g., matter management, e-billing, intake, or document management systems).
Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or similar).
Familiarity with law firm or in-house legal department budgeting and financial practices.
Knowledge of change management practices, including communications and training development.
Experience in a higher education, public sector, or similarly complex organizational environment.

Salary: $72,783-$80,000 Annually

ABILITIES
Analytical Thinking & Judgment: Proven ability to assess complex problems, analyze data, and make sound, independent decisions.
Technology Proficiency: Experience with legal technology platforms and strong skills in Microsoft Office Suite; ability to implement and optimize technology solutions.
Project Leadership: Strong project management skills with the ability to organize tasks, manage competing priorities, and deliver results under tight timelines.
Communication: Excellent oral and written communication skills to effectively convey information to legal and non-legal stakeholders.
Organization & Initiative: Highly organized, detail-oriented, and able to work independently while maintaining focus on departmental goals.
Collaboration: Strong relationship-building skills with the ability to work effectively across teams and contribute to a positive work environment.

SKILLS
Excellent written and verbal communication, customer service and organization skills. The ability to prioritize tasks, work independently and/or within a team environment.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Background Successful candidate must be able to pass a position of trust + education background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening