Development Associate Gift Entry and Updates

POSITION SUMMARY:

The Development Associate, Gift Entry & Updates ensures the accuracy, consistency, and integrity of donor and gift records within BMC's fundraising systems. Reporting to the Manager, Development Services this role manages updates to constituent records, processes data corrections, and maintains donor information to ensure transactions accurately reflect donor intent. Working closely with other members of the Development Services team, the Gift Entry & Updates Associate helps maintain a clean, reliable database that supports stewardship, reporting, and donor trust.

Position: Development Associate Gift Entry and Updates

Department: Development Support

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Enter and update donor biographical and demographic information, including address changes, employment, relationships, and constituent codes.

• Process corrections to gift records (e.g., fund reallocations, pledge adjustments, matching gift updates).

• Partner with the Development Associate, Gift Processing and Development Associate, Operations to reconcile donor records and ensure transaction accuracy.

• Conduct routine data quality checks to identify and resolve inconsistencies in constituent and gift records.

• Support monthly and quarterly reconciliation processes with Finance by validating donor records and fund attribution.

• Work with the Fund Manager to update fund records, including documenting and processing changes to the funds (e.g., updating PI/Admins, fund descriptions, stewardship names, storing back up documentation, deactivating funds, and other key fund information) in the CRM.

• Update and maintain clear documentation of data entry standards, ensuring consistent application across the team.

• Collaborate with Prospect Research and Donor Engagement to ensure records reflect current donor affiliations and stewardship needs.

• Respond to internal inquiries regarding donor records and data corrections.

• Assist in preparing data lists for mailings, acknowledgments, and donor communications.

• Participate in database cleanup and special projects related to data integrity and governance.

• Support major BMC fundraising events.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree and at least 2 years of experience in nonprofit development operations, data management, or related administrative field; or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:

• Experience with CRM systems (Blackbaud Raiser's Edge NXT preferred).

• Prior experience in healthcare or academic medical center fundraising

CERTIFICATES, LICENSES, REGISTRATIONS PREFERRED:

• Blackbaud Raiser's Edge NXT Professional Certification or equivalent CRM credential.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

• Strong data entry skills with exceptional attention to detail.

• Ability to apply and maintain complex data entry standards consistently.

• Strong communication and collaboration skills with internal stakeholders.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Proficiency in Microsoft Office Suite, especially Excel.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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