New

Personal Banker

Guaranty Bank & Trust
life insurance, paid time off, paid holidays, 401(k)
United States, Utah, Layton
Jan 08, 2026
About The Role Come join the Layton Hills Retail Team, located at 1601 N. Hill Field Rd in Layton, UT! The Personal Banker will process various transactions, handle customer requests and provide excellent customer service that meets or exceeds service expectations, while adhering to all banking rules, regulations, policies, procedures, laws, mandates, bank values, and purpose. The Personal Banker will act as a back-up proficient in branch operations, audit requirements, open various new accounts, loans, and educate customers of products to gain their banking relationship. DUTIES AND RESPONSIBILITIES: Satisfactorily perform all Teller 1 - 3 duties and responsibilities, and provide backup to tellers upon request. Must be able to perform a wide variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, accepting loan and credit card payments, change orders, and issuance of checks Open basic new accounts (Personal and small Business), process necessary information and educate the customers as to services/products available, online banking and E-statements, etc. Conduct non-transactional requests within assigned parameters, such as customer inquiries, maintenance, Net-Teller, debit card requests, order checks, opening / closing accounts, and maintaining Safe Deposit Boxes. Assist with a wide variety of customer banking needs such as managing outgoing domestic wires, solve fraud issues, etc. Assist customers with opening CD's and educate customers as to penalties, earnings, etc. Set up auto transfers and sign up customers for ACH transfers. Utilize every customer contact as an opportunity to advise customer about additional services or programs that might benefit them. Have a solid understanding of bank products and services, and be able to accurately present bank products and services to current or potential customers Balance accurately and maintain cash limits of cash drawer daily Professionally answer phones within a timely manner, greeting all customers, learning their names, and resolving customer issues, providing relevant assistance, and escalating as needed Adhere to First Community Bank's Core Values. Responsible for complying with all applicable banking laws, regulations, company policies, procedures, management directives, security, and operational procedures Responsible for keeping all customer, employee, and bank information private and confidential Responsible for being vigilant and watching for fraud that could adversely affect the bank and bank customers. Responsible for adherence to Bank Security Policy, and for reporting security risks to management Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers About You QUALIFICATIONS: High School Diploma or GED 2 years of relevant experience in banking First Community Bank of Utah will conduct a credit and background screening as a part of the pre-hire process. LICENSES, CERTIFICATIONS, REGISTRATIONS: Incumbents are required to maintain their registration active and current with the National Mortgage Licensing System throughout their employment KNOWLEDGE, SKILL, ABILITY: Cash handling skills Proficiency in Computer Applications Excellent communication, problem solving, and time management skills Customer satisfaction - courtesy, tact, and diplomacy are required Ability to understand and follow written and oral instructions Detail oriented Works well in a team environment Verbal and written communication skills WORK ENVIRONMENT: While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to stand for extended lengths of time and interact with persons face-to-face. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: Required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out! We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.