Manager Academic Support Services (Office of the Provost)

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Under administrative direction is responsible for management or coordination of a function(s) for a department, or a group of professionals. Makes decisions using independent judgement and originates new concepts or approaches, policies and procedures and directs their implementation. Requires knowledge of business administration and office practices and procedures in order to perform moderately complex duties in supporting operations of a department or unit. Coordinates and manages special functions and activities. May supervise and evaluate, as needed, the work of others and is accountable for the work of the unit.

• Supervises the maintenance and support of Panther180, Faculty Activity Reporting. Ensures timely response for issues that arise.
• Troubleshoots College questions about faculty personnel actions. Retains accurate records of faculty actions taken upon receipt of each HR form for faculty for reporting purposes.
• Manages the electronic credentialing request process. This includes system upgrades, data integration with PSHR-education, reports, instructional material and training for users. The accuracy of the information submitted is essential to the integration of this information to the Person Profile.
• Runs tenure calculation and ensures accuracy of tenure eligibility end dates. Submits updates to tenure/promotion information and communicates any changes to academic units.
• Assist with the development, implementation and evaluation of system projects related to the Office of the Provost, Planning and Finance.
• Provides oversight to the PSHR Person Profile Education Page to ensure data integrity. Makes corrections and/or communicates updates to HR regarding the school/institution code table as needed.
• Coordinates the tenure panel maintenance.
• Lead Search and Screen Committee support including providing training to search committees on best practices for effective recruitment, Makes recommendations for further developing faculty recruitment in consultation with the department of Faculty Leadership and Success.
• Assists the Panther180 faculty customer support staff to ensure project goals are accomplished and faculty concerns are served.
• Supervises and provides leadership for maintaining official transcripts maintained via ImageNow for all instructional faculty of the University.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
• Serves as the unit approver for the electronic request for additional compensation and backup for faculty contracts.

• Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.

• Experience working in Human Resources.
• Experience working in Higher Education Institutions.
• Experience working with Academic Affairs.

• Administrative

• $50,000 - $60,000

Begin time: 8:30 AM

End time: 5:00 PM

• Required to spend 50% or more of time operating a computer

• Criminal Background Check

• Ability to work flexible hours as needed.
• Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.