HR Operations Specialist (P1-4323332-2)

Summary of Job Description:

The HR Operations Specialist is responsible for driving continuous improvement across the HR Care Center by analyzing, identifying improvement opportunities, and optimizing end-to-end HR processes. This role analyzes HR processes and implements standardized, scalable workflows that improve service delivery, operational consistency, and the associate experience through effective use of data-driven insights and technology-enabled solutions.

Job Responsibilities:

• Analyze end-to-end HR processes (e.g., recruiting, onboarding, job changes etc.) to identify inefficiencies, risks, and improvement opportunities.
• Design and implement efficient and effective processes to enhance system workflows and automate repetitive HR processes. Collaborate with others to ensure that the processes align with policy, regulatory, and compliance requirements and support audit readiness.
• Lead continuous improvement initiatives to reduce turnaround time, rework, and variability while improving accuracy, quality, and associate experience.
• Leverage data, metrics, and dashboards to monitor performance, identify trends, and prioritize continuous improvement initiatives. Prepare insights and recommendations to support data-driven decision-making for HR management.
• Collaborate with other team/departments and support system implementations, upgrades, testing, and knowledge base improvements to optimize HR Care Center operations.
• Support change management efforts, including training, communication, and adoption planning.Document and maintain processes, workflows, and SOPs to ensure clarity, consistency, and audit readiness.

How we reward you:

• Hybrid remote schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background & experience:

• Bachelor's degree or equivalent experience required
• 5+ years of relevant work experience, preferably in a retail/hospitality environment
• Successful completion of initial and periodically required training (including but not limited to store training, Recognizing & Preventing Sexual Harassment training, Conscious inclusion training, and Landmark Forum, etc.)
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P3: $90,000 - $126,500 / per year

* Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation.The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability.Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters.If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.